My friends information box which takes you to the official site and the forums is white, it used to show the official site page in it.

Since it has stopped working properly he also cannot host in a multiplayer campaign or a game in the battle list which previously he had no problem with.

He can join games but can't host any.

He's tried verifying the game cache and deleting the battle preferences and army set ups folders but no joy.

Apart from forwarding ports is there anything else to try?