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Thread: Splash Screen error

  1. #1
    Junior Member Private
    Join Date
    Apr 2012
    Posts
    9

    Default Splash Screen error

    Hello All

    i brought Fall of the samurai last week and have not been able to play. i read though other people's post but nothing has worked. I have updated my audio drivers and BIOs. I also get the following in event viewer. I just want to play the game that i payed for.

    thank you in advance

    Faulting application name: Shogun2.exe, version: 1.1.0.0, time stamp: 0x4f636554
    Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
    Exception code: 0xc0000006
    Fault offset: 0x0001500a
    Faulting process id: 0x1558
    Faulting application start time: 0x01cd15388241833c
    Faulting application path: h:\steam\steamapps\common\total war shogun 2\Shogun2.exe
    Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a 1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR 80.dll
    Report Id: ff14a287-812c-11e1-97db-1c6f6595799c

    Dxdiag

    Code:
     ------------------
    System Information
    ------------------
    Time of this report: 4/8/2012, 14:13:18
           Machine name: GOOSE
       Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
               Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: P67A-UD3P
                   BIOS: Award Modular BIOS v6.00PG
              Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4 CPUs), ~3.6GHz
                 Memory: 4096MB RAM
    Available OS Memory: 4080MB RAM
              Page File: 2593MB used, 5563MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
            Sound Tab 4: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
              Card name: AMD Radeon HD 6800 Series
           Manufacturer: Advanced Micro Devices, Inc.
              Chip type: ATI display adapter (0x6739)
               DAC type: Internal DAC(400MHz)
             Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_200F1787&REV_00
         Display Memory: 2796 MB
       Dedicated Memory: 1012 MB
          Shared Memory: 1783 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: VE248
             Monitor Id: ACI2494
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: HDMI
            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1119 (English)
         Driver Version: 8.950.0.0
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 2/15/2012 12:47:04, 957952 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp: 
      Device Identifier: {D7B71EE2-2479-11CF-6870-0500BEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x6739
              SubSys ID: 0x200F1787
            Revision ID: 0x0000
     Driver Strong Name: oem20.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.950.0.0:pci\ven_1002&dev_6739
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C 
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (Realtek High Definition Audio)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A022&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6602 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/27/2012 17:03:36, 4015592 bytes
                Other Files: 
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: Realtek Digital Output (Realtek High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A022&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6602 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/27/2012 17:03:36, 4015592 bytes
                Other Files: 
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A022&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6602 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/27/2012 17:03:36, 4015592 bytes
                Other Files: 
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: Realtek HDMI Output (ATI HDMI Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RtHDMIVX.sys
             Driver Version: 6.00.0001.6409 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 7/6/2011 19:42:50, 367976 bytes
                Other Files: 
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Microphone (Realtek High Definition Audio)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6602 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/27/2012 17:03:36, 4015592 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF
    
    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: USB Gaming Mouse
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC049
            FF Driver: n/a
    
          Device Name: USB Gaming Mouse
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC049
            FF Driver: n/a
    
          Device Name: Razer Lycosa
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x0109
            FF Driver: n/a
    
          Device Name: Razer Lycosa
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x0109
            FF Driver: n/a
    
    Poll w/ Interrupt: No
    
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1C26
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | 
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    
    ----------------
    Gameport Devices
    ----------------
    
    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x1532, 0x0109
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC049
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 86.8 GB
    Total Space: 143.1 GB
    File System: NTFS
          Model: WDC WD1500HLFS-01G6U1 ATA Device
    
          Drive: D:
     Free Space: 39.9 GB
    Total Space: 953.9 GB
    File System: NTFS
          Model: WDC WD1001FALS-00J7B0 ATA Device
    
          Drive: E:
     Free Space: 227.0 GB
    Total Space: 305.2 GB
    File System: NTFS
          Model: WDC WD3200AAKS-00SBA0 ATA Device
    
          Drive: F:
     Free Space: 426.1 GB
    Total Space: 1907.6 GB
    File System: NTFS
          Model: WDC WD20EARS-00S8B1 ATA Device
    
          Drive: H:
     Free Space: 252.0 GB
    Total Space: 476.9 GB
    File System: NTFS
          Model: WDC WD5000AAKS-22YGA0 ATA Device
    
          Drive: J:
     Free Space: 131.2 GB
    Total Space: 1907.7 GB
    File System: NTFS
          Model: WD Ext HDD 1021 USB Device
    
          Drive: I:
          Model: DTSOFT Virtual CdRom Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
    
          Drive: G:
          Model: HL-DT-ST DVDRAM GSA-H62N ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
    
    --------------
    System Devices
    --------------
         Name: PCI standard ISA bridge
    Device ID: PCI\VEN_8086&DEV_1C46&SUBSYS_50011458&REV_04\3&13C0B0C5&0&F8
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_50011458&REV_B4\3&13C0B0C5&0&E2
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1283&DEV_8892&SUBSYS_50001458&REV_10\4&220A80A1&0&00E3
       Driver: n/a
    
         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_1C3A1458&REV_04\3&13C0B0C5&0&B0
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_50011458&REV_B4\3&13C0B0C5&0&E1
       Driver: n/a
    
         Name: Edimax 802.11n Wireless Adapter
    Device ID: PCI\VEN_10EC&DEV_8178&SUBSYS_76227392&REV_01\4&280F7140&0&00E7
       Driver: n/a
    
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_50061458&REV_04\3&13C0B0C5&0&D0
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_50011458&REV_B4\3&13C0B0C5&0&E0
       Driver: n/a
    
         Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&1A501096&0&00E2
       Driver: n/a
    
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_50061458&REV_04\3&13C0B0C5&0&E8
       Driver: n/a
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_1C08&SUBSYS_B0021458&REV_04\3&13C0B0C5&0&FD
       Driver: n/a
    
         Name: Renesas Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_50071458&REV_03\4&4DEB02A&0&00E0
       Driver: n/a
    
         Name: SM Bus Controller
    Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_50011458&REV_04\3&13C0B0C5&0&FB
       Driver: n/a
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_1C00&SUBSYS_B0021458&REV_04\3&13C0B0C5&0&FA
       Driver: n/a
    
         Name: Renesas Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_50071458&REV_03\4&30E219D1&0&00E1
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_A1021458&REV_04\3&13C0B0C5&0&D8
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_50001458&REV_09\3&13C0B0C5&0&08
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_AA881787&REV_00\4&2D68EC9A&0&0108
       Driver: n/a
    
         Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50011458&REV_B4\3&13C0B0C5&0&E3
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_50011458&REV_B4\3&13C0B0C5&0&E7
       Driver: n/a
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_00000000&REV_09\3&13C0B0C5&0&00
       Driver: n/a
    
         Name: AMD Radeon HD 6800 Series
    Device ID: PCI\VEN_1002&DEV_6739&SUBSYS_200F1787&REV_00\4&2D68EC9A&0&0008
       Driver: n/a
    
    ------------------
    DirectShow Filters
    ------------------
    
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    MS ATC Screen Decoder 1,0x00600800,1,1,scdec.dll,4.00.7577.0000
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3977.0000
    ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3977.0000
    ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3977.0000
    ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3977.0000
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    LAV Splitter,0x00400001,1,1,LAVSplitter.ax,0.33.0000.0000
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 P****r Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) P****r,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.03.0000.20214
    ATI MPEG Video Decoder,0x00400000,1,2,atimpenc.dll,12.03.0000.20214
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions ****ysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.0000.0484
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0096.0014
    Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0096.0014
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.03.0000.20214
    AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.03.0000.20214
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    madFlac Decoder,0x00600000,1,1,madFlac.ax,1.10.0000.0000
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream ****yzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.03.0000.20214
    Haali Video Renderer,0x00200000,1,0,dxr.dll,
    ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.03.0000.20214
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.03.0000.20214
    Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0096.0014
    DirectVobSub,0x00200000,2,1,vsfilter.dll,1.05.0003.3705
    DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,1.05.0003.3705
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
    Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0096.0014
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.01.3977.0000
    LAV Splitter Source,0x00400001,0,1,LAVSplitter.ax,0.33.0000.0000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    madFlac Source,0x00600000,0,1,madFlac.ax,1.10.0000.0000
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
    Wave P****r,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MIDI P****r,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Multi-file P****r,0x00400000,1,1,quartz.dll,6.06.7601.17713
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    WavPack Audio Splitter,0x00600000,1,1,WavPackDSSplitter.ax,1.01.0000.0323
    ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.01.3977.0000
    ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.03.0000.20214
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
    LAV Audio Decoder,0x00400001,1,1,LAVAudio.ax,0.33.0000.0000
    LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.33.0000.0000
    Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0096.0014
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
    
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.01.3977.0000
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.03.0000.20214
    Lernout & Hauspie CELP 4.8kbit/s,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Lernout & Hauspie SBC 8kbit/s,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Lernout & Hauspie SBC 12kbit/s,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Lernout & Hauspie SBC 16kbit/s,0x00200000,1,1,quartz.dll,6.06.7601.17713
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
    
    Audio Capture Sources:
    Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514
    
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713
    
    WDM Streaming Capture Devices:
    Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    WDM Streaming Rendering Devices:
    Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
    
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
    
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Realtek HDMI Output (ATI HDMI Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
    Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7601.17713
    Realtek HDMI Output (ATI HDMI A,0x00200000,1,0,quartz.dll,6.06.7601.17713
    
    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

  2. #2
    The Creative Assembly Field-Marshall Nicklaus's Avatar
    Join Date
    Oct 2011
    Posts
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    Default

    Try going to C:\Users\YOURUSERNAME\AppData\Roaming\The Creative Assembly\Shogun2 and delete the following folders:

    army_setups
    battle_preferences
    fx_cache
    ui_cache
    Scripts



    If that does not work, exit Steam, then try going to C:\Program Files (x86)\Steam and deleting the following:
    AppUpdateStats.blob
    ClientRegistry.blob

    Then restart Steam (it will update) and try to validate Shogun 2. See if that helps.
    Formal disclaimer: any views or opinions expressed here are those of the poster and do not necessarily represent the views or opinions of The Creative Assembly or SEGA.

    Quick solutions to common FotS problems :
    http://forums.totalwar.com/showthrea...ed-26-03-2012)

  3. #3
    Junior Member Private
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    Default

    Hello

    I have deleted fx_cache Ui_cache and scripts, did not ahve army_setups or Battle_preferences. Still a no go.
    Does any one else the follow error in the event logs?

    Faulting application name: Shogun2.exe, version: 1.1.0.0, time stamp: 0x4f636554
    Faulting module name: Shogun2.dll, version: 1.0.0.0, time stamp: 0x4f6cd3de
    Exception code: 0xc0000006
    Fault offset: 0x00f0f2ab
    Faulting process id: 0x121c
    Faulting application start time: 0x01cd170c021c0b8f
    Faulting application path: h:\steam\steamapps\common\total war shogun 2\Shogun2.exe
    Faulting module path: h:\steam\steamapps\common\total war shogun 2\Shogun2.dll
    Report Id: d2a39292-82ff-11e1-bf37-1c6f6595799c

  4. #4
    The Creative Assembly Field-Marshall Nicklaus's Avatar
    Join Date
    Oct 2011
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    Default

    Hi Goose, do you only have FotS, or did you have Shogun 2 previously?
    Formal disclaimer: any views or opinions expressed here are those of the poster and do not necessarily represent the views or opinions of The Creative Assembly or SEGA.

    Quick solutions to common FotS problems :
    http://forums.totalwar.com/showthrea...ed-26-03-2012)

  5. #5
    Junior Member Private
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    Default

    I only have FotS

  6. #6
    Administrator Master and Commander AlJabberwock's Avatar
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    Welll... that explains some of the files not being about. On the other hand that is a very interesting exception code you have there. I've never seen that one here before... Really. As far as I know, thats a .Net library error or a C++ error... Meaning you either don't have what was asked for or you don't have an updated vERSION of what was asked for.

    Hang on a second while I think about it, but initially I would say you ether don't have all your Windows updates, have a corrupted windows file or two, or for whatever reason you or your security program wiped these .Net library or C++ files out, or quarantined them, or your harddrive forgot where it put these files, or -whatever.

    Your system can't find 'em, so you'd be out of luck with FotS since it uses these to make the game engine do its stuff. This would require a re download of the .net files/C++ files and updates. I think we have a jumplink on that, so I'll cast about for that, and think if there is anything else that comes to mind...

    EDIT:
    Here's a shortcut to update your Msvcr80.dll file:
    http://www.ehow.com/how_7206477_update-msvcr80_dll.html

    And here is a link to our jumplink on the C++ files issue (number 12 in the list):
    http://forums.totalwar.com/showthrea...l=1#post318188

    I may add another link here in a few, but do these and then verify cache of the game for starters.

    And finally, here is the Microsoft link for the .Net issues that can occur. You can read the info at the top if that is of interest, but scroll down to the "More Information section" for a link on how to fix the.net library if we haven't solved the equation already with the first link or two above.
    http://support.microsoft.com/kb/2260913
    Al
    Last edited by AlJabberwock; 04-12-2012 at 04:28 AM.
    "Do what I mean, not what I say!"
    ~Marvin Dodd

    For most general problems, for which you have no idea of the culprit, your first port of call should be:
    https://help.sega.com/home

    If you are aware of a bug or a specific issue for which you know the cause, post in the support section for the specific title on our forums. Feel free to PM me or Matthias CA if you haven't received a response within 24 hours, 48 hours on the weekend. ~Al
    Forum Rules

  7. #7
    Junior Member Private
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    Default

    To repair window 7 files do a
    SFC /SCANNOW
    as admin

  8. #8
    Junior Member Private
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    Default

    Quote Originally Posted by AlJabberwock View Post
    EDIT:
    Here's a shortcut to update your Msvcr80.dll file:
    http://www.ehow.com/how_7206477_update-msvcr80_dll.html
    When I try this I get the error "The module msvcr80.dll failed to load.

    windows 7 64bit here.

  9. #9
    Administrator Master and Commander AlJabberwock's Avatar
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    Mmmmm.... If its a legit copy of Windows, could be you got the Windows .Net update bug. Obviously if its NOT legit, there's nothing that can be done, and this conversation is over.

    (For both posters, it is imperative you have a fully updated Windows operating system, and this includes some optional updates that are sometimes referred to as compatability or stability improvements as these can contain important items related to the libraries we are talking about.)

    Basically in the case of the .Net update bug case, the .net files for some installations of windows fail to patch properly and then an interaction with certain applications causes the library not only to fail to function properly but it then BREAKS the Library for that useage. (Yeah, great!).

    ...So the Windoze geniuses put out a hotfix that solves this problem if you HAVEN'T already had a problem... - but of course it doesn't WORK if you already HAVE had the problem... And so, DUH-Microsoft, most people don't realize theres a problem with stuff not working until it BREAKS.

    Anyway, those nimble noobs have put out an article on how to fix these libraries and then apply the hotfix, if you haven't already gotten the hotfix...(as linked in my post above). What we may want to try though is being a little more efficient and wipe all of the libraries that surround errors related to visual studio 2005 (where a lot of these splashscreen crashes can arise from)

    Let me post an instruction here (will come back to that in an edit) and in the meantime, Gigi, can you post a dxdiag in this thread, or do you have one elsewhere?
    Last edited by AlJabberwock; 04-13-2012 at 07:14 PM.
    "Do what I mean, not what I say!"
    ~Marvin Dodd

    For most general problems, for which you have no idea of the culprit, your first port of call should be:
    https://help.sega.com/home

    If you are aware of a bug or a specific issue for which you know the cause, post in the support section for the specific title on our forums. Feel free to PM me or Matthias CA if you haven't received a response within 24 hours, 48 hours on the weekend. ~Al
    Forum Rules

  10. #10
    Junior Member Private
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    Default

    Windows 7 is legit and fully up to date including bios, GPU, sound, ......

    Original thread with dxdiag
    http://forums.totalwar.com/showthrea...-splash-screen

    Already started and later updated all the MS redistribute package

    I will try and download the older packages and try to get the msvcr80.dll working. But so far the best result was version incompatibility due to being a x86 version.

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