My napoleon total won't start up?

[George harrison]

I have been playing napoleon total war for a year. but just a few days ago, I tried opening it but nothing happens. (it comes up with 'preparing to launch napoleon: total war' and when that close, nothing happens)

Other steam games are fine.

Can you determine the problem?

[LSD]

Have you tried verifying the integrity of the game cache? Sounds like it's a Steam issue, rather than a game issue.

Right click on the game in your library, select properties and, under the local files tab, select "verify integrity of game cache". Let that run its course - it's searching through your files to make sure they match the proper files the game should have.

It's also a good idea to post your dxdiag report. On Vista/7, type "dxdiag" into the search menu box, and then, once that application has finished its report, save it to a text file and copy and paste the contents here.

[George harrison]

ystem Information
------------------
Time of this report: 4/8/2012, 21:08:39
Machine name: TOM-PC
Operating System: Windows 7 AG 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: hp workstation xw6200
BIOS: Default System BIOS
Processor: Intel(R) Xeon(TM) CPU 3.60GHz (2 CPUs), ~3.6GHz
Memory: 4096MB RAM
Available OS Memory: 3328MB RAM
Page File: 1417MB used, 5234MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found

Display Devices
---------------
Card name: ATI Radeon HD 4850
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9442)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_24701682&REV_00
Display Memory: 1913 MB
Dedicated Memory: 505 MB
Shared Memory: 1407 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: PHILIPS 150P
Monitor Id: PHL151A
Native Mode: 1024 x 768(p) (60.004Hz)
Output Type: HD15
Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dl l,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1114 (English)
Driver Version: 8.930.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/6/2011 04:17:36, 778752 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D702-11CF-6871-7A04BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9442
SubSys ID: 0x24701682
Revision ID: 0x0000
Driver Strong Name: oem12.inf:ATI.Mfg.NTx86.6.1:ati2mtag_RV7X:8.930.0. 0ci\ven_1002&dev_9442&subsys_24701682
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

[George harrison]

Im validating it now

[George harrison]

It said it found one missing, and it downloaded it but there is still a problem.

I also deleted and re downloaded the game a few hours ago and it still does not work

[Dionysius the Mighty]

Moved to Tech Support.

[Romojo]

I had this problem (or something like it) a few days ago. The startup would 'freeze' just before the SEGA logo. I'd had a crash in the game just before so suspected it was something nasty left over. I rebooted, and noticed that there was a newer graphics driver out there as well (NVidia thing prompted me). I upgraded that ... and when I got back, I could get in again.

So - reboot (if you haven't already) and check your graphics driver. (Just checked that version you have myself ... looks like it is quite an old one. Unless I've misread the screen - quite possible! - ATI Radeon 'Catalyst' is up to version 12.3, and your version is 8.17...)

[Mustachewarfare]

i think i have exactly same issue... I have played this game for few month and didn't play for 2 month and I wanted it to try again today. However, the game seems to launch for a few second but after that nothing happens. I really don't get what would be the issue. It also says one file need to be validated (same number as George harrison does) I tried validate napoleon total war 4 times but it still shows the same issue.

[mast3rhitl3r]

I have this problem now, I need help please.