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Thread: Sorry From CA - Current State of the Game and What Happens Next (06 Sep 2013)

  1. #1
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    Post Sorry From CA - Current State of the Game and What Happens Next (06 Sep 2013)

    Hi All - I’m just posting this on behalf of Mike Simpson, Creative Director on Total War here at Creative Assembly - Bart CA

    --------------------------

    Hi everyone and thanks for your attention.

    We just wanted to reassure you that we do know it’s an extremely annoying and frustrating time for some of you at the moment and we are working around the clock to sort out those issues that you are having. The first patch has just gone up - it's not trouble-free we know and are fixing with a hotfix, but there will be another next week and every week after that till the problems are gone.

    At the moment it may seem that the changes are slight, but they aren’t the only ones we are working on currently and bigger changes are happening now for future patches.

    If you are having a problem, it is totally unacceptable and a big deal for us, please know that we are spending all our dev effort on fixing outstanding issues.

    I realise in our rush to do that we haven’t updated you on the situation, so if you are interested, please read on.

    Scale of launch issues
    First and foremost let me say that if even one person has a problem running the game we would want to fix it, this is why we’ve set up 24 hour support and if you post in the support forums you will get an answer or discover a solution that’s already posted for your issue.

    I appreciate that it doesn’t help to know this if you are somebody having an issue, but the vast majority of people are running the game without problems. At the moment we are seeing 2% of people playing reporting a technical issue. Let me be clear, that is 2% too many and we will be helping them into the game and working very hard to make sure they get the best possible experience.

    To these people we are really very sorry that you are having problems, we really want to get you enjoying our game, please do take the time to post your issue in the Support Forum if there isn't a fix for you available in there already.

    Technical Issues
    ROME II is a big and complex game and, especially on PC, we are always conscious of the wide variety of different combinations of hardware out there and, while we do test extensively before launch, it is clear that we have failed some of you and we will look at the way in which launch games in the future. Again, I know this is scant comfort to you if you have a set-up that is not performing well, but we do intend to fix your specific problem – whoever you are and whatever it is - as soon as we can.

    Many issues have been alleviated by the workarounds and system tweaks posted about in the Support Forum, please do head to this thread as your first port of call http://forums.totalwar.com/showthrea...support-forums, if your issue is not solved by stepping through these solutions please do post your issue in the Support Forum and one of the team will get back to you.

    Gameplay Issues
    If you have concerns on the actual features and mechanics, like gameplay balancing and AI behaviour, we do want to hear about them. As mentioned before launch we absolutely intend to support ROME II post-release with plenty of content, further development and comprehensive balancing through-out – and no I’m not thinking of DLC you have to pay for. We have already planned for some very interesting stuff and we wanted to do that with advice from the community.

    Please do keep posting your concerns, our code team are focussing on tech issues to get people playing, but our design teams are very aware of your concerns and are already looking at ways to add further options and rebalance aspects of the game.

    You will see our community team dropping into threads to ask questions, please do chat to them, but even if you don’t see a response please do know that we look at the forums every day here and do appreciate what you have to say.

    Thank you for reading,

    Mike Simpson
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    Formal disclaimer: any views or opinions expressed here are those of the poster and do not necessarily represent the views or opinions of The Creative Assembly or SEGA.

  2. #2
    Member Lance Corporal jagks100's Avatar
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    thanks

  3. #3
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    At least give us 1 free playable nation, after the game is playable.
    Total War: Rome II
    Rome: Total War | Rome: Total War - Alexander | Empire: Total War

  4. #4
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    I require Clarification.

    Does this mean Gameplay Overhauls are on the table or not?

    Edit: To further clarify, I don't mean stat balancing or small things. I mean overhauls of core gameplay mechanics.

    Also thank you, this post has gone some way to restore my faith in CA.

  5. #5
    Senior Member Corporal TacoLife's Avatar
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    A fix for the AI turn time on COOP campaign would literally do wonders for a large number of players who bought this game in tandem with a friend for the sole purpose of epic coop campaigns. Just bringing it in line with the time it takes for AI turns in single player would do wonders.
    Thanks for hte updates and thanks for the continued support.. this must be a rough time for CA so heres hoping thing turn around

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    Blood Patch introduced for free should be, family tree given to us should be. Then forgive we will.

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    Senior Member General Maximus Thrax's Avatar
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    Well, please fix the perfomance,

    This should be the top priority,

    Is it normal when you run shogun 2 on high with high sized units perfectly and you can't run rome 2 on low?
    Don't go Ad Hominem

  8. #8
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    Quote Originally Posted by maciora View Post
    Blood Patch introduced for free should be, family tree given to us should be. Then forgive we will.
    Technically they don't owe us anything but a working product that is up to the standards of the previous titles.

    Asking for free dlcs is a bit over the line.

  9. #9
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    thanks but i still dont think its only 2%. i mean youtube, steam, amazon, this forum, metacritic, all the other forums in gaming sites.
    Varus! O Quinctilius Varus, give me back my high FPS

    Quote Originally Posted by Maeda Toshiie View Post
    I think the only way not to lag as much when zooming in, is to overclock the CPU (no, I'm not kidding). However, the usual caveats on overclocking. I/CA/Sega/this forum, is not responsible for how you overclock. If you don't find out enough about CPU OCing before hand, we can't help you.

  10. #10
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    You know what I want to know CA? I want to know what CPU runs this game acceptably? As far as i see, loads of users iwth modern, highly clocked i7's and i5's all experience a massive bottlneck and less than 50% GPU usage in medium - large battles.

    I have an i5 2500k @4.4GHZ and two GTX 670's in SLI and i cant play the game, even with low-medium settings without the whole thing chugging a long when i have about 10 units on screen.....GPU usage has gone as low as 25% in some cases...

    Also...it very much isnt 2%

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