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Please let us know that you have plans to improve the immersion and soul of the game which was so disappointingly lacking in this release, not just fix bugs and severe gameplay/performance issues.
Talking abou things like UI, historical notificiations and occurrences that have been present in previous games, meaningful Politics/family tree, background an at least popups if not videos for wonders, generals speeches, unit intro/agent videos, an immersive customizable progressive multiplayer system like existed in Shogun 2, etc.
This is the kind of stuff people are talking about when they say the game lacks "soul" and feels too rushed and arcade-styled. Please bolster our morale by letting us know that you are aware that it is not just bugs and performance issues that keep this game from being what people expect of a CA game, and that you are willing to show loyalty to your fans by making an honest effort to get this game quality-wise in line with other TW games.
This is a very important move not only for Rome 2 but for future titles and brand loyalty as a whole, especially after the worst fears of many were confirmed when we read the Tim Heaton interview talking about cutting out content that didn't directly impact metacritic scores. We want to know that you are abandoning that philosophy now that it has failed and committing to re-become the company that you have been in the past.