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There have been a number of users reporting crashes on these forums which is unfortunate and as I wish to provide the best support I can I have devised this thread as individual threads are becoming too widespread to collect reports.
If your OS Language is set to anything other than English follow step 5 below first before posting.
If you are experiencing a crash when attempting to launch Rome II on Mac could you please FOLLOW this guide and submit a report as a reply to this thread.
Step 1: Specify what version of the game you are trying to run (Steam or App Store).
Step 2: Describing the problem - In a few lines please describe what you did and how the problem occurred.
Step 3: Attaching a Crash Report - If the game has crashed and produced a crash report. Could you please copy it into a text file and attach it to a reply to this thread. (PLEASE DO NOT PASTE IT INTO A REPLY!)
Step 4: System specifications - A system hardware report including OS version, GPU's (if you have dual GPU's please post both).
Step 5: Please set your OS to English (plain) and attempt to run the game. If you continue to crash please include what language your OS is set to.
To keep this organised can I please stress the following: ONE POST PER PERSON. All other posts will be removed. This thread is designed to keep all crash reports in one place.