Crashes to Desktop Randomly - (with MDMP file)

bkite

I started playing Attila in late December, and not long after I started, the game began crashing to desktop without any error messages. As far as I can tell, this isn't triggered by a particular action because it occurs both in campaign and during battles. Sometimes, I can play for a couple hours before the issue occurs, and sometimes it's 20 minutes. Usually the game will freeze and audio will cut off, then the audio will continue for a second before the program terminates unexpectedly.

I've updated my drivers and I've tried the lobotomy solution as well as a full reinstall without any success. Anyway, I've attached the crash report, and I would appreciate any help I can get. This makes it hard to finish the campaign because I can rarely get through a long battle.

Lexi_CA

Hi @bkite ,

Could you attach a Dxdiag for me so we can look into it?

Sorry you've had this trouble and thanks for taking the time to let us know,

Lexi

bkite

Thanks for getting back to me so quickly, Lexi.

I've attached my Dxdiag, but let me know if you need any more information.

Lexi_CA

Try updating your graphic drivers?

Hope it helps

bkite

Thanks for the response again, Lexi. I've updated my graphics drivers and verified that my audio drivers are also up to date, but the problem persists. I know that looking for the source of the problem can be like looking for a needle in a haystack since everyone's system tends to be different, but do you have any other ideas what it might be based off of the crash report?

Edit: Should I post a new crash report every time I provide an update?

Lexi_CA

The minidump suggests something to do with graphics but we are unsure why. Can you think of anything that would cause this?

bkite

Hmm, in January I updated to Windows 10. Is it likely to be a compatibility issue?

I'll also take a look at GPU temperature to see if maybe it's been overheating.

Lexi_CA

Possibly, we are currently looking into other similar issues other people have but we are still working on it.
Check back and if we do find a fix I'll let you know.
Thanks for your time and patience
Lexi