User Info RequiredError Failed to join game: Incompatible versions

gruizgat

I bought this game last Thursday through Steam. I have not subscribed to any mods.
Steam automatically updates any fixes or patches the game makers release, so the game is up to date.
I have googled possible solutions and got results like verifying game cache (did it even before googling),
checking the modified logs file through the %appdata% warhammer folder (the modified logs folder is empty).

Absolutely every multiplayer campaign I try to join results in the same error message, so, it's not the host's version that's modded. Very unlikely that every single person hosting out there is using a modded version of the game.

I'm running version: 1.0.0 Build 9738.876614. No modded version.

What is the solution to this issue?

Akybett

i have the samer issue , anyoen got a fix ?

Lexi_CA

Can we have copies of these files from both host and client please:
-DxDiags
-modified.log files

This should help us see whats going on, you may also want to check that there is an exception in your firewall for Warhammer.
Please attach these files to a comment, you may need to compress them for the forum to accept these files.

Corwizard

My friend and I are having this problem also, we play in the same room so gathering the data will be easy enough, but where can I find the modified.log files? My friend and I are convinced that he problem is the version of the save is different from the current version. I will wait to upload our DXDiags until we also have the modified.log files. Thanks for any help on this as we are DYING to continue our campaign.

BillyRuffian#6250

How to find modified.logs https://forums.totalwar.com/discussion/173602/how-to-find-your-modified-log-file#latest

Kuikka

Are you trying to join new or existing campaign? We had this issue when I had a crash in coop campaign pre-battle screen and tried to rejoin the coop game after that with latest save file used. The autosave created after crash was the reason for that message, but we also exchanged saves and verified steam game cahces to be sure.

Corwizard

we were trying to continue a game we have already started. We play coop about once a week since our Warhammer pen n paper group fell apart lol. Thanks for the info on the modified logs ill get all the files together and upload them on monday

shadowxavier

Same issue here.
Cant join any MP campaigns, states we have incompatible versions.
Event though the lobby says the game version should be ok.

Me1andMe2

I have the same problem
modified.log is empty. Game says its not modded. I reinstalled the game. No success.
however I found a way to fix this by removing the data_bl.pack

Lexi_CA

@shadowxavier Please could you try updating your GPU drivers to the latest available.
Also, are you opted into any betas or mods? MP campaign must have matching betas, no betas and matching or no mods to be compatible.

To everyone else experiencing issues we will need the DxDiag and the modified.log files for BOTH players attempting a multiplayer campaign.

If you are having trouble connecting to a multiplayer battle please provide your DxDiag and we can look into it