User Info Requiredfreeze after round 20 (COOP-Game)

Nelean

Build:
v1.0.0 Build
9738.876614

Detailed description:
Between round 20 and 21. I am the Host and play dwarfs, my friend plays vampire.. it is a coop. Both play at normal difficulty.
It is round 20. I end my turn. The steps of the KI is showing, then my friend plays. He ends his turn. For me it is still his turn, but the countdown of him stops working for me, my display freeze. For him it is my turn, but he becomes the information "waiting for the other player" and then "the host left the game". For me still freeze. Then after he says it disconnected i have to make CTRL-ALT-DEL to end the game-task and play again.


Reproduction Steps:
- i have no one, but I tried to load again. Auto-Load (round 21) does not work. Then I loaded the game of turn 20. Tried again to end the round. Then the KI, my friend... again freeze. It is still the same round 20 to 21.
The Game before my friend played as Host vampire, me orcs.. the same problem but the other way arround (he had the freeze and I "the Host left game" (we cannot say which round it was there).

Screenshot:
N/A

Details of any solutions that have already been attempted:
-

Please attach .replay for Battles or both .save_multiplayers from host and client for Campaign.
- Dropbox-Link for savegame (HOST-mine)
- My client auto save game (not 100% sure if it is this correct one)

Lexi_CA

Thank you for all of the information.
Please can you attach to a comment both of your:
-DxDiags
-Matching save games from before the disconnection (please check and make sure they are matching turns)
-modified.log files

Please attach on for each of you as we need all the information to see why you disconnect

Sadly we can't get files from 3rd party download sites so please attach them to a comment where we can get at them.

Nelean

ante scriptum:
I couldn't attach the savegames at your forum so I "rar"ed them. (It says "File is not allowed"). I hope the rar-version is ok. The other files I upload also un"rar"ed

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Ah didn't knowed that i can attach here too. Here the files.. i changed the name at the beginning, so you know which is from the host and which is from the client .

"Host_[namefile]" for Host and
"Client_[namefile]" for Client

To the modified-files:
They are empty. Mine and the file of my friend. They have 0KB, so my friend wasn't even able to send it to me per email. Thats why you find only my file there.

To the savegames: I saved in turn 20 and my friend saved in turn 21. In the Savegame folder we found both two files from today, so you become 2 savegame-files from each (sum 4).
Reminder: After my friend ends his turn 21 and my turn 21 should start, the game freezes (for me)

Would be happy about help or at least an information.

If you need more infos from us, just ask.

David

Lexi_CA

Thank you for all the information. Its all really helpful
Ok some questions for you:
The client has a few different drives. Which drive do they have the game installed on? If its the C: drive it looks a little full and they might want to free up some space?

The host has a few drives too. Which one do they have the game installed on? Some are looking full and this might cause the crash.
Also the hosts GPU driver information isn't displaying fully and appears a little out of date. Could you try a clean install of the latest and see if that changes anything?

Great the modified.log files being empty mean you don't have any mods active > less to troubleshoot

If you try this and still get issues let me know and we will see if we can load up your saves in house a see whats going on.