User Info RequiredVery low FPS, lowest graphics settings, 16GB Ram, GTX 670M, intel i7 - 3610QM

rasmustrew

Build number: 9738.876614

Description:
I am running with about 20 fps, unstable. I have tested in custom battle (Brettonia vs Brettonnia), have not tried starting a campaign yet. I feel like i should be able to run a good 60 fps at lowest settings, as my rig is well above minimum requirements.

Does anyone have a suggestion? CA?

I attached my DxDiag and my preferences script file.

Matthias CA

Hi rasmustrew,

I am sorry to hear that you seem to have fps issues with your machine. We are seeing what could be a trend with Nvidia cards but are missing information to investigate further:

- Could you please follow every step that follows to give us as much information as possible?
- If anything solves your issue please do let us know exactly what you have done before the game was fixed as this might help us pin point the cause of your issue.



If not already done, could you please provide this file:

- Modified.log



To troubleshoot your issue please try our FAQ listed here:

- https://support.sega.co.uk/hc/en-gb/articles/208358949-Graphics-FAQs
- https://support.sega.co.uk/hc/en-gb/articles/209069145-Graphic-Issues-Graphics-Card-s-Self-Diagnostic
- https://support.sega.co.uk/hc/en-gb/articles/209068385-Games-Crashes-won-t-work-won-t-launch-FAQ#Lobotomy



If the above didn’t help, here are a few solutions that have been found on our forums: (Please do let us know what had an impact as this may help our investigations as well)

- Try Window and non-window mode
- Try alt-tabbing out of the game a few times
- Try pressing the K key to minimise/hide the UI
- Try using the Nvidia inspector to downclock base and memory clock offset
- Try using the Ge-Force experience options to “optimise the game”
- Try a clean reinstall of your graphics drivers including full clean uninstall of GeForce Experience
- Check your CPU’s heat
- Check your graphics card heat
- Check your rigs Windows score to see if any component needs changing
- Check if your Power cables for the liquid cooling are plugged in (if applicable)
- If applicable, use the Razer Cortex to suspend any unwanted programs while playing as it should free up some memory and CPU power
- Try reverting back to any previous drivers were the game was performing better
- Try installing the game on an SSD drive (if possible)
- Go to a specialist shop to have your computer looked up and see if the graphics card(s) need to be cleaned
- If you have any knowledge about this or while seeing a specialist shop, check your graphics card is in the right you gfx pcie slot


Thank you for taking the time to check all of these and to add the needed information to your reports.

If anyone else has a similar/identical issue, please create a new thread with all this information as your issue despite looking very similar/identical might have a different cause.

Cheers,

Matthias