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Error 1935 on C++ Redist Install [Solution - Windows reinstallation]

jcpennyjcpenny Junior MemberPosts: 8Registered Users
edited January 2015 in Total War Eras Support
This is a copy of my post from the Steam forum. My dxdiag and event viewer error log are included below.


I am experiencing Error 1935 upon installation of the 2005 C++ Redistributable during setup.

I have exhausted all solutions on this forum and elsewhere on the web. I have submitted tickets to Microsoft who pointed me to several non-working solutions and to SEGA who were completely unresponsive.

I think it is outrageous that no representative from CA has even acknowledged the issue that there are still tons of people completely unable to play this game. I paid for a product and that product has not been delivered, yet the company responsible for said product is completely silent.

Furthermore, the fact that this game is still for sale on Steam without any sort of disclaimer or advisory that it may be unusable for certain x64 based systems is a mar on the otherwise excellent reputation of Valve's service. I expect at least some kind of response from CA or Steam acknowledging that they are aware of and are working on a solution for this issue.
Post edited by jcpenny on

Comments

  • jcpennyjcpenny Junior Member Posts: 8Registered Users
    edited July 2011
    ------------------
    System Information
    ------------------
    Time of this report: 7/17/2011, 14:38:27
           Machine name: GEORGE
       Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
               Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK Computer Inc.        
           System Model: N61Jq
                   BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
              Processor: Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz (8 CPUs), ~1.6GHz
                 Memory: 8192MB RAM
    Available OS Memory: 8116MB RAM
              Page File: 2421MB used, 13809MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: 96 DPI (100 percent)
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
              Card name: ATI Mobility Radeon HD 5700 Series
           Manufacturer: ATI Technologies Inc.
              Chip type: ATI display adapter (0x68C0)
               DAC type: Internal DAC(400MHz)
             Device Key: Enum\PCI\VEN_1002&DEV_68C0&SUBSYS_1C221043&REV_00
         Display Memory: 4070 MB
       Dedicated Memory: 1011 MB
          Shared Memory: 3059 MB
           Current Mode: 1366 x 768 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: unknown
             Monitor Id: SEC524D
            Native Mode: 1366 x 768(p) (59.998Hz)
            Output Type: Internal
            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1059 (English)
         Driver Version: 8.801.0.0
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 11/25/2010 22:57:08, 648704 bytes
            WHQL Logo'd: n/a
        WHQL Date Stamp: n/a
      Device Identifier: {D7B71EE2-2B80-11CF-D077-283CBEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x68C0
              SubSys ID: 0x1C221043
            Revision ID: 0x0000
     Driver Strong Name: oem47.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Manhattan:8.801.0.0:pci\ven_1002&dev_68c0
         Rank Of Driver: 00E62001
            Video Accel: ModeMPEG2_A ModeMPEG2_C 
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (Realtek High Definition Audio)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_104313D3&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6037 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 1/29/2010 14:48:44, 2260256 bytes
                Other Files: 
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0x0
        Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: Realtek Digital Output (Realtek High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_104313D3&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6037 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: n/a
              Date and Size: 1/29/2010 14:48:44, 2260256 bytes
                Other Files: 
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0x0
        Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Microphone (Realtek High Definition Audio)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6037 (English)
          Driver Attributes: Final Retail
              Date and Size: 1/29/2010 14:48:44, 2260256 bytes
                  Cap Flags: 0x0
               Format Flags: 0x0
    
    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: Bluetooth Remote Control HID Device
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0xFFFE, 0xFFFE
            FF Driver: n/a
    
    Poll w/ Interrupt: No
    
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3B34
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | 
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0020
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    
    ----------------
    Gameport Devices
    ----------------
    
    ------------
    PS/2 Devices
    ------------
    + Keyboard Device Filter
    | Matching Device ID: *pnp0303
    | Upper Filters: kbfiltr
    | Service: i8042prt
    | 
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | 
    + ELAN PS/2 Port Smart-Pad
    | Matching Device ID: *etd0001
    | Upper Filters: ETD
    | Service: i8042prt
    | 
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 79.8 GB
    Total Space: 213.9 GB
    File System: NTFS
          Model: Mushkin MKNSSDCL240GB-DX
    
          Drive: E:
          Model: MAT****A DVD-RAM UJ890AS
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
    
    --------------
    System Devices
    --------------
         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_1C771043&REV_06\3&11583659&0&E0
       Driver: n/a
    
         Name: Intel(R) QPI Physical 0 - 2C91
    Device ID: PCI\VEN_8086&DEV_2C91&SUBSYS_80868086&REV_04\3&4F11E61&0&11
       Driver: n/a
    
         Name: Atheros AR9285 Wireless Network Adapter
    Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_10891A3B&REV_01\001517FFFF24141200
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller Channel 1 Control Registers - 2CA8
    Device ID: PCI\VEN_8086&DEV_2CA8&SUBSYS_80868086&REV_04\3&4F11E61&0&28
       Driver: n/a
    
         Name: Intel(R) processor DMI - D132
    Device ID: PCI\VEN_8086&DEV_D132&SUBSYS_1C771043&REV_11\3&11583659&0&00
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_1C771043&REV_06\3&11583659&0&D0
       Driver: n/a
    
         Name: Intel(R) QPI Link - 2C90
    Device ID: PCI\VEN_8086&DEV_2C90&SUBSYS_80868086&REV_04\3&4F11E61&0&10
       Driver: n/a
    
         Name: NEC Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_10191043&REV_03\FFFFFFFFFFFFFFFF00
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller Channel 0 Thermal Control Registers - 2CA3
    Device ID: PCI\VEN_8086&DEV_2CA3&SUBSYS_80868086&REV_04\3&4F11E61&0&23
       Driver: n/a
    
         Name: Intel(R) processor Miscellaneous Registers - D158
    Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_00770043&REV_11\3&11583659&0&43
       Driver: n/a
    
         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_1C771043&REV_06\3&11583659&0&B0
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_1C771043&REV_06\3&11583659&0&E8
       Driver: n/a
    
         Name: Intel(R) QuickPath Architecture System Address Decoder - 2C81
    Device ID: PCI\VEN_8086&DEV_2C81&SUBSYS_80868086&REV_04\3&4F11E61&0&01
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA60&SUBSYS_AA601043&REV_00\4&1DD391AA&0&0118
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller Channel 0 Rank Registers - 2CA2
    Device ID: PCI\VEN_8086&DEV_2CA2&SUBSYS_80868086&REV_04\3&4F11E61&0&22
       Driver: n/a
    
         Name: Intel(R) processor System Control and Status Registers - D157
    Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00770043&REV_11\3&11583659&0&42
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_13D31043&REV_06\3&11583659&0&D8
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_1C771043&REV_06\3&11583659&0&FB
       Driver: n/a
    
         Name: Intel(R) QuickPath Architecture Generic Non-Core Registers - 2C52
    Device ID: PCI\VEN_8086&DEV_2C52&SUBSYS_80868086&REV_04\3&4F11E61&0&00
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller Channel 0 Address Registers - 2CA1
    Device ID: PCI\VEN_8086&DEV_2CA1&SUBSYS_80868086&REV_04\3&4F11E61&0&21
       Driver: n/a
    
         Name: ATI Mobility Radeon HD 5700 Series
    Device ID: PCI\VEN_1002&DEV_68C0&SUBSYS_1C221043&REV_00\4&1DD391AA&0&0018
       Driver: n/a
    
         Name: Intel(R) processor Semaphore and Scratchpad Registers - D156
    Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00770043&REV_11\3&11583659&0&41
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
    Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_1C771043&REV_06\3&11583659&0&E5
       Driver: n/a
    
         Name: Intel(R) PCHM SATA AHCI Controller 4 Port
    Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_1C771043&REV_06\3&11583659&0&FA
       Driver: n/a
    
         Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_1C771043&REV_A6\3&11583659&0&F0
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller Channel 0 Control Registers - 2CA0
    Device ID: PCI\VEN_8086&DEV_2CA0&SUBSYS_80868086&REV_04\3&4F11E61&0&20
       Driver: n/a
    
         Name: Intel(R) processor System Management Registers - D155
    Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00770043&REV_11\3&11583659&0&40
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
    Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_1C771043&REV_06\3&11583659&0&E3
       Driver: n/a
    
         Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
    Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_1C771043&REV_06\3&11583659&0&F8
       Driver: n/a
    
         Name: Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #3
    Device ID: PCI\VEN_1969&DEV_1063&SUBSYS_18201043&REV_C0\FF4F3C03485B39FF00
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller Test Registers - 2C9C
    Device ID: PCI\VEN_8086&DEV_2C9C&SUBSYS_80868086&REV_04\3&4F11E61&0&1C
       Driver: n/a
    
         Name: Intel(R) QuickPath Interconnect - D151
    Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00770043&REV_11\3&11583659&0&81
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller Channel 1 Thermal Control Registers - 2CAB
    Device ID: PCI\VEN_8086&DEV_2CAB&SUBSYS_80868086&REV_04\3&4F11E61&0&2B
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
    Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_1C771043&REV_06\3&11583659&0&E2
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller Target Address Decoder - 2C99
    Device ID: PCI\VEN_8086&DEV_2C99&SUBSYS_80868086&REV_04\3&4F11E61&0&19
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller Channel 1 Rank Registers - 2CAA
    Device ID: PCI\VEN_8086&DEV_2CAA&SUBSYS_80868086&REV_04\3&4F11E61&0&2A
       Driver: n/a
    
         Name: Intel(R) QuickPath Interconnect - D150
    Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_00770043&REV_11\3&11583659&0&80
       Driver: n/a
    
         Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
    Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_1C771043&REV_06\3&11583659&0&E1
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller - 2C98
    Device ID: PCI\VEN_8086&DEV_2C98&SUBSYS_80868086&REV_04\3&4F11E61&0&18
       Driver: n/a
    
         Name: Intel(R) processor Integrated Memory Controller Channel 1 Address Registers - 2CA9
    Device ID: PCI\VEN_8086&DEV_2CA9&SUBSYS_80868086&REV_04\3&4F11E61&0&29
       Driver: n/a
    
         Name: Intel(R) processor PCI Express Root Port 1 - D138
    Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_1C771043&REV_11\3&11583659&0&18
       Driver: n/a
    
    ------------------
    DirectShow Filters
    ------------------
    
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    CyberLink Audio Effect (PDVD9),0x00200000,1,1,CLAudFx.ax,
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8051.1204
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8051.1204
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8051.1204
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    CyberLink Audio Decoder(PDVD9 UPnP),0x00200000,1,1,CLAud.ax,
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
    CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,
    CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,clauts.ax,
    CyberLink Audio Spectrum ****yzer(PDVD9 UPnP),0x00200000,1,1,CLAudSpa.ax,
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    SmartLogon_Effect,0x00200000,1,1,face_filter.ax,1.00.0005.0001
    AC3 P****r Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    CyberLink Tzan Filter (PDVD9),0x00200000,1,1,CLTzan.ax,
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    ASUS Virtual Camera,0x00200000,0,1,virtualCamera.ax,
    CyberLink Demux (PDVD9),0x00200000,1,0,CLDemuxer.ax,
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
    SAMI (CC) P****r,0x00400000,1,1,quartz.dll,6.06.7601.17514
    CyberLink HD/BD Mixer (PDVD9),0x00200000,1,2,CLHBMixer.ax,
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,CLVsd.ax,
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    CyberLink AudioCD Filter (PDVD9),0x00600000,0,1,CLAudioCD.ax,
    Closed Captions ****ysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    CyberLink Push-Mode CLStream(PDVD9),0x00200000,0,1,CLStream(PushMode).ax,
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    CyberLink Audio Decoder (PDVD9),0x00201000,1,1,Claud.ax,
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    Cyberlink SubTitle Importor (PDVD9),0x00200000,2,1,CLSubTitle.ax,
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
    CyberLink Demultiplexer(PDVD9 UPnP),0x00200000,1,0,CLDemuxer.ax,
    CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
    CyberLink Line21 Decoder (PDVD9),0x00200000,0,2,CLLine21.ax,
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    CyberLink Video/SP Decoder(PDVD9 UPnP),0x00200000,2,3,CLVSD.ax,
    ASUS SplitVCam Pump,0x00200000,0,1,virtualCamera.ax,
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG-2 Video Stream ****yzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
    File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8051.1204
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    ASUS SplitVCam Renderer,0x00200000,1,0,splitvcamrenderer.ax,
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    CyberLink Streamming Filter(PDVD9),0x00200000,0,1,CLStream.ax,
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    CyberLink Audio Spectrum ****yzer (PDVD9),0x00200000,1,1,CLAudSpa.ax,
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    CyberLink DVD Navigator (PDVD9),0x00200000,0,3,CLNavX.ax,
    CyberLink WMV/WMA Demux(PDVD9),0x00600000,1,2,CLWMFDemux.ax,
    CyberLink MPEG-4 Splitter (PDVD9),0x00200000,1,2,clm4splt.ax,
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
    Asus Motion Detect Filter,0x00200000,1,1,motiondetect.ax,
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    LifeFrame_Effect,0x00200000,1,1,camera_effect.ax,3.00.0005.0001
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    ASUS SplitVCam Relayer,0x00200000,1,0,virtualCamera.ax,
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
    Wave P****r,0x00400000,1,1,quartz.dll,6.06.7601.17514
    MIDI P****r,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Multi-file P****r,0x00400000,1,1,quartz.dll,6.06.7601.17514
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    LifeFrame Audio,0x00200000,1,1,LifeFrameAudio.ax,9.00.0000.0000
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
    
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514
    
    Audio Capture Sources:
    Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514
    
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514
    
    WDM Streaming Capture Devices:
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    ASUS USB2.0 UVC 2M WebCam,0x00200000,0,2,ksproxy.ax,6.01.7601.17514
    
    WDM Streaming Rendering Devices:
    Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
    
    Video Capture Sources:
    ASUS USB2.0 UVC 2M WebCam,0x00200000,0,2,ksproxy.ax,6.01.7601.17514
    ASUS Virtual Camera,0x00200000,0,1,virtualCamera.ax,
    Google Camera Adapter 0,0x00000000,0,0,,
    Google Camera Adapter 1,0x00000000,0,0,,
    
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
    
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    
    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17514
    CyberLink Audio Renderer (PDVD9),0x00200000,1,0,cladr.ax,
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
    Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17514
    
    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0
    
  • jcpennyjcpenny Junior Member Posts: 8Registered Users
    edited July 2011
    Log Name:      Application
    Source:        MsiInstaller
    Date:          7/16/2011 3:00:17 AM
    Event ID:      11935
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          SYSTEM
    Computer:      George
    Description:
    Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.ATL,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"'. Please refer to Help and Support for more information. HRESULT: 0x80070005. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
    
    Log Name:      Application
    Source:        MsiInstaller
    Date:          7/16/2011 3:00:21 AM
    Event ID:      11935
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          SYSTEM
    Computer:      George
    Description:
    Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070005. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {74C57B6B-FF6E-3825-BED2-78E14E3E0E3C}
    
  • SnoopyTRBSnoopyTRB Senior Member Posts: 864Registered Users
    edited July 2011
    You are the first person I've even seen with this issue. One that once we figure it out I'd be willing to bet money has nothing to do with the game but with windows or a third party program. So how bout we shelve the complaining for a bit.

    I will look into your errors and get back to you.
  • IscaranIscaran Tech-Hero. Posts: 4,229Registered Users
    edited July 2011
    Hmmm..

    tried running windows update and installing all items from critical AND optional updates related to Visual C++ ?
    Installed all Windows service packs ?

    Try manually installing the c++ package with the Microsoft installer:
    http://www.microsoft.com/download/en/details.aspx?id=2092

    THEN run windows update first and check for any missing updates.
    Then re-run steam and check if the game fires up.
    Iscaran

    Hero.

    If you need help with a support request on these boards please read this and follow the instructions.
  • jcpennyjcpenny Junior Member Posts: 8Registered Users
    edited July 2011
    Interesting...

    There was an "important" update in Windows Update listed as follows:

    Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)

    Update type: Important

    A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

    Upon installation of this update, Windows Update registered Error Code 643 with the description "Windows Update encountered an unknown error."

    The event viewer log is below.
    Log Name:      System
    Source:        Microsoft-Windows-WindowsUpdateClient
    Date:          7/20/2011 9:43:53 PM
    Event ID:      20
    Task Category: Windows Update Agent
    Level:         Error
    Keywords:      Failure,Installation
    User:          SYSTEM
    Computer:      George
    Description:
    Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).
    
  • jcpennyjcpenny Junior Member Posts: 8Registered Users
    edited July 2011
    Some of the other users experiencing this error have posted that the only way to resolve it is to reinstall the OS. I truly hope there is a better solution.
  • HyzoranHyzoran Member Posts: 43Registered Users
    edited July 2011
    I had this same error, here is what worked for me:

    Uninstall 2005 if it is already installed.

    On Windows XP, click run and type in 'cmd'.

    On windows Vista or 7, search cmd, right click on it and run as administrator.

    Type in this:

    fsutil resource setautoreset true C:\

    Replace c drive with the drive windows is installed on (99% of computer uses have it on C)

    then restart the computer and try installing it again.

    source: http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/microsoft-visual-c-2005-redistributable-package/ba85da33-2152-e011-8dfc-68b599b31bf5?tab=MoreHelp

    I dont know exactly what this does so I suggest you make a restore point before doing this.

    good luck
  • IscaranIscaran Tech-Hero. Posts: 4,229Registered Users
    edited July 2011
    Well....then find out why the update installation fails and that most likely fixes your STEAM/STW2 issues along with it.

    Perhaps this can help:
    http://support.microsoft.com/kb/906602


    EDIT: Apparently a damaged windows file system is the root cause. Wonder if a clean installation wouldnt be best in that case...AFTER check the HDD for errors and checking if it is still in good operating condition.
    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/update-kb2538243-and-error-code-643/2ced6e07-9674-4791-b660-044d94f2b31b?tab=MoreHelp
    Iscaran

    Hero.

    If you need help with a support request on these boards please read this and follow the instructions.
  • jcpennyjcpenny Junior Member Posts: 8Registered Users
    edited July 2011
    @Hyzoran: I tried that solution to no effect. I still encounter the Error 1935.

    @Iscaran: I have a 240GB SSD as my main drive. When I installed the SSD, I copied the drive image from my old HDD. Do you think that could have been the cause of the damage to the Windows file system? Perhaps I should've done a clean install at that time.
  • killroyjacksonkillroyjackson Junior Member Posts: 1Registered Users
    edited July 2011
    I have been experiencing the same problem as jcpenny. I have gone through many of the same solutions offered here and even some others. I not super knowledgeable about the actual program side of this problem. Just know jcpenny that others feel your pain and furious frustration. I'm on an alienware mx11 windows 7 x64 os.
  • IscaranIscaran Tech-Hero. Posts: 4,229Registered Users
    edited July 2011
    Do you think that could have been the cause of the damage to the Windows file system?

    You cant just "copy" an operating system drive - unless you used a proper disc imaging tool then thats possibly your windows file system damage cause.
    Iscaran

    Hero.

    If you need help with a support request on these boards please read this and follow the instructions.
  • AggonyKingAggonyKing Senior Member Posts: 365Registered Users
    edited August 2011
    only way to solve this is to reinstall windows, or repair windows if you have such option.
  • jcpennyjcpenny Junior Member Posts: 8Registered Users
    edited August 2011
    I did indeed use a disk imaging tool. It was BounceBack from CMS.
  • FlamingSwordFlamingSword Junior Member Posts: 1Registered Users
    edited January 2015
    Guys I tried everything with this problem and for me 1 thing worked(if you have ad-aware antivirus better turn it off).
    Click this link to microsoft http://windows.microsoft.com/en-us/windows-vista/windows-update-error-8000ffff and click on microsoft fix it.after everything is done restart your computer and voila.Hope I helped you :)
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