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SolvedSeemingly random crashes

arceoarceo Posts: 2Registered Users
edited June 2018 in Crashes
Build: 1.4.0 7243.1386140

Detailed description:
Seemingly random crashes to desktop where the game freezes for ~5 seconds and then closes straight to the desktop with no error messages. Possibly a placebo effect but they seem to occur faster and more often after relaunching the game following a crash.

Minidumps show 0xC000001D (The thread tried to execute an invalid instruction) & 0xC0000005 (The thread tried to read or write to a virtual address for which it does not have the appropriate access) & are attached

Reproduction Steps:
-Crashes are a bit too unpredictable.

Details of any solutions that have already been attempted:
-Removing mods
-Lowering texture size
-Enabling/disabling unlimited video memory
-Verified game cache multiple times

Post edited by CA_Nate on

Comments

  • CA_NateCA_Nate Creative Assembly Posts: 1,036Registered Users, Moderators, CA Staff Mods, CA Staff
    Hi @arceo

    Thank you for providing us with the above files, we've passed this along to QA for further investigation.

    Kind Regards,

    CA_Nate
    Forum Terms & Conditions

    Formal disclaimer: any views or opinions expressed here are those of the poster and do not necessarily represent the views or opinions of The Creative Assembly or SEGA.
  • CA_NateCA_Nate Creative Assembly Posts: 1,036Registered Users, Moderators, CA Staff Mods, CA Staff
    Hi @arceo

    Would it be possible for you to let us know if this issue is still occurring for you, we've had our QA team actively investigate this and they cannot reproduce it.

    Kind Regards,

    CA_Nate
    Forum Terms & Conditions

    Formal disclaimer: any views or opinions expressed here are those of the poster and do not necessarily represent the views or opinions of The Creative Assembly or SEGA.
  • arceoarceo Posts: 2Registered Users
    Hi Nate,

    It's been less frequent but just had a crash of this nature now - may just be down to my PC needing a reformat/some maintenance (has been a while).

    Thanks a bunch for looking in to this regardless!

    arceo

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