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User Info RequiredGame crashes loading to campaign from battle

zozomanzozoman Posts: 2Registered Users
edited September 5 in Crashes
Hello,

I just bought Total War: Warhammer 2 and I am experiencing game crashes when loading into my campaign. This started happening after I won my battle against the AI. After the battle was won and I was loading back to the campaign my game crashed. Whenever I tried to relaunch the game and continue the game would crash again.

I have deleted the Warhammer folder from my appdata, and that works until I engage in that battle again. Once I fight the AI in that battle and load out my game crashes. The crash seems to be from this battle.

Attached are the dump files.

a. dxdiag attached
b. desktop
c. preferences.script attached
d. minidump file. It had to be zipped, otherwise it was failing to attach.

I also included my autosave. You will be able to load the game, but once you engage Kilana with Caledor's Repose and load out of the battle the game will crash.



You can simply load into the battle and concede defeat as well. Just as long as the loading is triggered, then the crash happens.

I did notice that if I do auto-resolve the game doesn't crash. I imagine this has to do with the game not loading into battle and back to the campaign.

Thanks for the help!
Post edited by CA_Nate on

Comments

  • CA_NateCA_Nate Creative Assembly Posts: 798Registered Users, Moderators, CA Staff Mods, CA Staff, SuperAdmin
    Hi @zozoman

    First I want to apologise that this crash is occurring for you, secondly thank you for providing us with all this information which we've now passed along to QA for further investigation.

    Kind Regards,

    CA_Nate
    Forum Terms & Conditions

    Formal disclaimer: any views or opinions expressed here are those of the poster and do not necessarily represent the views or opinions of The Creative Assembly or SEGA.
  • zozomanzozoman Posts: 2Registered Users
    Hi, is there any update on this?
  • ChiefKeyserChiefKeyser Posts: 3Registered Users
    same problem
  • CA_NateCA_Nate Creative Assembly Posts: 798Registered Users, Moderators, CA Staff Mods, CA Staff, SuperAdmin
    Hi,

    After our QA team has been actively investigating this issue could you please let us know if this issue is still occurring after the opt in beta. Also if this is could you please include the below files:

    Save file before crash occurs
    Minidump crash file
    Preferences Script
    DXdiag
    Modified Log

    If you have issues finding these files, please refer to the link below:

    https://forums.totalwar.com/discussion/202015/read-this-before-posting#latest

    Kind Regards,

    CA_Nate
    Forum Terms & Conditions

    Formal disclaimer: any views or opinions expressed here are those of the poster and do not necessarily represent the views or opinions of The Creative Assembly or SEGA.

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