In ProgressRepeated Crashes

Mawdrigen

Build: v1.5.0 Build 8774.1520175

Detailed description: Was originally crashing from the Campaign screen while playing Tomb Kings. I restarted as Lorkhir, and am now experiencing crashes during battles. Crashes to desktop with no error and no warnings. It does not create a minidump. The game will run for an indetermininate amount of time each time, sometimes it will be an hour or so, sometimes minutes. Retartig the game after a crash usually crashes again quickly, restarting machine sometimes buys a little more time.

Reproduction Steps:
Play the game it will crash to desktop at a random point after starting


Details of any solutions that have already been attempted:
Unsubscribed from all Mods, Deleted Data Folder and reacquired, verified files repeatedly. Also tried full reinstall. Issue persists in all cases.



Please attach .minidump, .save (multiplayer saves from both host and client if it occurs during multiplayer), DxDiag and modified.log files

Tiloran

Same problem, after the patch the game crushes at random moments, usually on campaign map, after the clicking on some ui buttons.(Fixed by deleting all mods from game folder)

Tiloran

Also fix the problem with new nvidia drivers, after install driver above 399, the game start eating TONS of RAM and become unplayable...

CA_Nate

Hi Everyone,

We've passed this along to QA for further investigation.

Kind Regards,

CA_Nate

Mawdrigen

Excellent, hope they find a fix!

Mawdrigen

In fact I now need a fix sooner rather than later... I cant play more than a single round at a time.

Mawdrigen

OK I took a 3 month break to see if this got fixed. Just started a new campaign.. Crash to Desktop on turn 3 No error message, no warning.

This game is now unplayable, but as I have played it in the past (before it was broken) I cannot get a refund.

PLEASE FIX THE CRASH TO DESKTOP ISSUES.

BillyRuffian

Some of the error reports in your Dxdiag point to an issue with your Nvidia driver. Have you tried a custom clean install of the driver directly from the Nvidia site? http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

Also have you tried the Festag beta in case that has a fix?

Mawdrigen

I have completely redone my drivers sadly with no help.
havent tried the beta patch however.

Mawdrigen

latest patch sadly hasn't helped

BillyRuffian

Have you tried all the solutions on the SEGA Customer Support site?

This one might help:

- Open a windows explorer page and copy paste in the top bar the following:

%AppData%\Roaming\The Creative assembly

- Rename the Warhammer2 folder with any other name

- Launch the game

- If the issue isn’t solved this way please rename the folder back to Warhammer2

Pnugsvamp

Hello this is not the first thread i’ve found online having this issue.. (which I have too)
I’ve tried most if not all of the fixes posted above, none of which works. After buying game plus dlcs I have spent upwards of 80 € on this game and played it a lot. For it to suddenly break down like this is unacceptable and seeing that this has been going on now for 4-5 months at least, in my case 2. YOU NEED TO FIX THIS! If not I want to get in contact to somehow get a refund.

Edit
Have OP found a fix?

thekingoftea

So far have fixed the crashes by allowing the app through windows defender firewall. Also added TWWII as an exclusion for the windows anti virus in 'Windows Security'.