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Crash and DRM Fail on Campaign or Battle Start

cfkanecfkane Registered Users Posts: 3
edited May 2019 in Crashes
Build: 9198.1663030

Detailed description: When selecting new campaign or new battle, game begins to load, and before the load bar is halfway across the screen, a box pops up that says "DRM Fail," the game will no longer load, and the game will crash to desktop with no message when the "OK" is clicked.

The box:

Reproduction Steps:
- Start new campaign game or new battle from menu.

Details of any solutions that have already been attempted: I have reinstalled the game four times at this point, rebooted computer, updated NVIDIA drivers to latest set, and closed all

Please attach .minidump, .save (multiplayer saves from both host and client if it occurs during multiplayer), DxDiag and modified.log files

There is no minidump file present. I've attached DxDiag, Preferences.script, and Modified.log.

Edit: If it matters, this was a pre-order purchase through steam made last week.
Post edited by cfkane on


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