Crash to desktop. Both in battle and on campaign map.

NavyDragon

Build: v1.7.2

Detailed description:
Crash to desktop.
Happens both in the middle of battle and on campaign map. Happens after about 1-4 turns or battles.

Reproduction Steps:
- Play game
- See game magically disappear and stare blankly at your desktop.

Details of any solutions that have already been attempted:
Reinstalled Windows (start from scratch)
Installed all current drivers
Updated Mobo drivers
Uninstalled GeForce Experience, Anti-virus programs (any program that could interfere)
Verified integrity of game files through Steam
No Mods installed, started new game
Installed game to C: SSD drive

Aventus_Maximus#2840

your better of with approaching sega support with this one

NavyDragon

Aventus_Maximus said:

your better of with approaching sega support with this one

Thanks for the response. What makes you say that? Something you noticed?

Aventus_Maximus#2840

NavyDragon said:

Aventus_Maximus said:

your better of with approaching sega support with this one

Thanks for the response. What makes you say that? Something you noticed?

In my experience only the 'light' cases find an answer in this topic. Rarely have i noticed members of the support team answering in depth questions.
Your case seems to be one of those special cases that needs the care of the dedicated support group for total war found on this adres : https://www.totalwar.com/support/
Be prepared to duplicate actions, be patience when there seems to be a lack of response and most of all don't yell 😉