Crashing at loading new campaign

MadKirk

So, I've purchased the dlc's and tried initiating a new campaign, but it crashes when it is at 75%.
I've tried checking integrity of files, relaunching steam, and thats it.
I wonder if there is anything I could do more to fix this issue, I really wanna play.

united84#8186

Head over to support :

https://forums.totalwar.com/discussion/242425/please-read-if-you-experience-a-crash-hang-freeze#latest

There, you can find the procedures on how to lodge a report for crash related issues.



However, more often game crashes are also hardware related especially with the RAM modules. You might want to run a memtest or even just a windows memory diagnostic, to see if you have a pair of bad RAM.

MadKirk

united84 said:

Head over to support :

https://forums.totalwar.com/discussion/242425/please-read-if-you-experience-a-crash-hang-freeze#latest

There, you can find the procedures on how to lodge a report for crash related issues.



However, more often game crashes are also hardware related especially with the RAM modules. You might want to run a memtest or even just a windows memory diagnostic, to see if you have a pair of bad RAM.

Thanks for that. How do I lodge a report to them? I've read the informations that i need to have but i do not know how to send it to them

united84#8186

MadKirk said:

united84 said:

Head over to support :

https://forums.totalwar.com/discussion/242425/please-read-if-you-experience-a-crash-hang-freeze#latest

There, you can find the procedures on how to lodge a report for crash related issues.



However, more often game crashes are also hardware related especially with the RAM modules. You might want to run a memtest or even just a windows memory diagnostic, to see if you have a pair of bad RAM.

Thanks for that. How do I lodge a report to them? I've read the informations that i need to have but i do not know how to send it to them

Just open a thread in the Crashes sub-forum. Once you open a thread, attached all the required docs or attachment as per instruction.

However, this game is not a new game and all the crashes would have been resolved by now. So, I highly recommend you diagnose your ram first.

MadKirk

united84 said:

MadKirk said:

united84 said:

Head over to support :

https://forums.totalwar.com/discussion/242425/please-read-if-you-experience-a-crash-hang-freeze#latest

There, you can find the procedures on how to lodge a report for crash related issues.



However, more often game crashes are also hardware related especially with the RAM modules. You might want to run a memtest or even just a windows memory diagnostic, to see if you have a pair of bad RAM.

Thanks for that. How do I lodge a report to them? I've read the informations that i need to have but i do not know how to send it to them

Just open a thread in the Crashes sub-forum. Once you open a thread, attached all the required docs or attachment as per instruction.

However, this game is not a new game and all the crashes would have been resolved by now. So, I highly recommend you diagnose your ram first.

I'll do that first then.
I tried verifying the integrity of files again 2 times today, and everytime some 11 files are corrupted.

AHumpierRogue#5296

Do you have any mods active?

MadKirk

Krunch said:

Do you have any mods active?

nope, never used them on Three Kingdoms.

BillyRuffian#6250

Try clearing your Steam download cache, then restarting Steam using Run as Administrator and verify again.

MadKirk

BillyRuffian said:

Try clearing your Steam download cache, then restarting Steam using Run as Administrator and verify again.

Will do. I also noticed that this problem only happens in my SSD, and not in my normal storage unit.

I tried repairing the download folder but it didnt work

MadKirk

BillyRuffian said:

Try clearing your Steam download cache, then restarting Steam using Run as Administrator and verify again.

did not work, i dont know what else to do

XVypeX

MadKirk said:

BillyRuffian said:

Try clearing your Steam download cache, then restarting Steam using Run as Administrator and verify again.

did not work, i dont know what else to do

Reinstal the game? Verify the the files in the properties menu?

MadKirk

XVypeX said:

MadKirk said:

BillyRuffian said:

Try clearing your Steam download cache, then restarting Steam using Run as Administrator and verify again.

did not work, i dont know what else to do

Reinstal the game? Verify the the files in the properties menu?

I did that several times, but nothing

Celticwitch

Total war Rome 2 has been crashing during the loading screen after I have clicked the continued campaign tab I've done everything yet it continues with no error or anything. Why