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Cant play game in steam.

TerroristTerrorist Posts: 1Registered Users
I click icon its starts process but dont go any further than a loading screen.
I tried reinstall game, make exseptions for antivirus, try to run on differnt setups.

So i got this crash report file https://drive.google.com/file/d/1u-YgIAyYN-vOpvfA7TPoHIO1s1cF6Wql/view

Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\Downloads\SteamLibrary\steamapps\common\Total War SHOGUN 2\shogun2_5934_crash_2019_12_30T17_23_18C1.mdmp]
Comment: 'EXCEPTION_ACCESS_VIOLATION, no mods, OS 6.1, VS 3.0, PS 3.0, AMD Radeon HD 5500 Series, Total Phys Mem 8191 MB, Total Page File 9213 MB, Total Vrt Mem 4095 MB, Virt Mem Usg 862 MB, Phys Mem Usg 820 MB, Steam user OK, Steam country: UA, Steam overlay OFF, win lang: Russian, D:\Downloads\SteamLibrary\steamapps\common\Total War SHOGUN 2\Shogun2.exe, data dirs: 3'
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 7 Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Machine Name:
Debug session time: Mon Dec 30 19:23:19.000 2019 (UTC + 2:00)
System Uptime: not available
Process Uptime: 0 days 0:01:05.000
................................................................
.......................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1390.1664): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
eax=00000000 ebx=092c21b0 ecx=66895f68 edx=636100f8 esi=092c2170 edi=0018c060
eip=77aa0c22 esp=0018bd20 ebp=0018bd30 iopl=0 nv up ei pl zr na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246
ntdll!ZwGetContextThread+0x12:
77aa0c22 83c404 add esp,4
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** WARNING: Unable to verify checksum for tbb.dll
*** WARNING: Unable to verify timestamp for atidxx32.dll

KEY_VALUES_STRING: 1

Key : AV.Fault
Value: Write

Key : Timeline.Process.Start.DeltaSec
Value: 65


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start
Name:
Time: 2019-12-30T18:24:54.789Z
Diff: 3695789 mSec

Timeline: Dump.Current
Name:
Time: 2019-12-30T17:23:19.0Z
Diff: 0 mSec

Timeline: Process.Start
Name:
Time: 2019-12-30T17:22:14.0Z
Diff: 65000 mSec


DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT: (.ecxr)
eax=5ab63892 ebx=65c705f0 ecx=66895f68 edx=636100f8 esi=09a9c920 edi=09daedc8
eip=636100fa esp=0018df98 ebp=67b8c9e8 iopl=0 nv up ei pl zr na pe nc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00210246
steamclient!CreateInterface+0x41ca7a:
636100fa 204c6f61 and byte ptr [edi+ebp*2+61h],cl ds:002b:d94c81f9=??
Resetting default scope

FAULTING_IP:
steamclient!CreateInterface+41ca7a
636100fa 204c6f61 and byte ptr [edi+ebp*2+61h],cl

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 636100fa (steamclient!CreateInterface+0x0041ca7a)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: d94c81f9
Attempt to write to address d94c81f9

DEFAULT_BUCKET_ID: INVALID_POINTER_WRITE

PROCESS_NAME: Shogun2.exe

FOLLOWUP_IP:
steamclient!CreateInterface+41ca7a
636100fa 204c6f61 and byte ptr [edi+ebp*2+61h],cl

WRITE_ADDRESS: d94c81f9

ERROR_CODE: (NTSTATUS) 0xc0000005 -

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 -

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 00000001

EXCEPTION_PARAMETER2: d94c81f9

WATSON_BKT_PROCSTAMP: 507716b8

WATSON_BKT_PROCVER: 1.1.0.0

PROCESS_VER_PRODUCT: Total War: SHOGUN 2

WATSON_BKT_MODULE: steamclient.dll

WATSON_BKT_MODSTAMP: 5df7b6d0

WATSON_BKT_MODOFFSET: bc00fa

WATSON_BKT_MODVER: 5.56.68.4

MODULE_VER_PRODUCT: Steam

BUILD_VERSION_STRING: 6.1.7601.17651 (win7sp1_gdr.110715-1504)

MODLIST_WITH_TSCHKSUM_HASH: bfd73e8fe52fef00827bc2b70b488528415f1cbc

MODLIST_SHA1_HASH: 13114de01a23a31b1194cf4395f1943f36d87d21

COMMENT: EXCEPTION_ACCESS_VIOLATION, no mods, OS 6.1, VS 3.0, PS 3.0, AMD Radeon HD 5500 Series, Total Phys Mem 8191 MB, Total Page File 9213 MB, Total Vrt Mem 4095 MB, Virt Mem Usg 862 MB, Phys Mem Usg 820 MB, Steam user OK, Steam country: UA, Steam overlay OFF, win lang: Russian, D:\Downloads\SteamLibrary\steamapps\common\Total War SHOGUN 2\Shogun2.exe, data dirs: 3

DUMP_FLAGS: 0

DUMP_TYPE: 2

ANALYSIS_SESSION_HOST: NAZAR-PC

ANALYSIS_SESSION_TIME: 12-30-2019 20:24:54.0789

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

THREAD_ATTRIBUTES:
BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_WRITE

PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT

PROBLEM_CLASSES:

ID: [0n313]
Type: [@ACCESS_VIOLATION]
Class: Addendum
Scope: BUCKET_ID
Name: Omit
Data: Omit
PID: [Unspecified]
TID: [0x1664]
Frame: [0] : steamclient!CreateInterface

ID: [0n286]
Type: [INVALID_POINTER_WRITE]
Class: Primary
Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
BUCKET_ID
Name: Add
Data: Omit
PID: [Unspecified]
TID: [0x1664]
Frame: [0] : steamclient!CreateInterface

LAST_CONTROL_TRANSFER: from 59a8bd80 to 636100fa

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
0018df94 59a8bd80 09daede0 65c705f0 59e936f8 steamclient!CreateInterface+0x41ca7a
0018dfa0 59e936f8 09daedf8 67b8c9e8 00000000 Shogun2!png_get_x_pixels_per_inch+0x183f0
0018dfb4 5a4c9b1e 5afdeb30 09a9c8d8 5eb78b58 Shogun2!png_get_pCAL+0x4ca8
00000000 00000000 00000000 00000000 00000000 Shogun2!UIPoint::UIPoint+0x242e


THREAD_SHA1_HASH_MOD_FUNC: 4adb9210ad759777999423629dc0999ffb72430b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b51c51b0de60ce1e59d8e5d2d2551ab3f883bbf5

THREAD_SHA1_HASH_MOD: 34ac9042aed8d9751fb77fb84839aacf1db1f2ac

FAULT_INSTR_CODE: 616f4c20

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: steamclient!CreateInterface+41ca7a

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: steamclient

IMAGE_NAME: steamclient.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 5df7b6d0

STACK_COMMAND: ~0s ; .ecxr ; kb

FAILURE_BUCKET_ID: INVALID_POINTER_WRITE_c0000005_steamclient.dll!CreateInterface

BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_WRITE_steamclient!CreateInterface+41ca7a

FAILURE_EXCEPTION_CODE: c0000005

FAILURE_IMAGE_NAME: steamclient.dll

BUCKET_ID_IMAGE_STR: steamclient.dll

FAILURE_MODULE_NAME: steamclient

BUCKET_ID_MODULE_STR: steamclient

FAILURE_FUNCTION_NAME: CreateInterface

BUCKET_ID_FUNCTION_STR: CreateInterface

BUCKET_ID_OFFSET: 41ca7a

BUCKET_ID_MODTIMEDATESTAMP: 5df7b6d0

BUCKET_ID_MODCHECKSUM: e6392d

BUCKET_ID_MODVER_STR: 5.56.68.4

BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_INVALID_POINTER_WRITE_

FAILURE_PROBLEM_CLASS: APPLICATION_FAULT

FAILURE_SYMBOL_NAME: steamclient.dll!CreateInterface

WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/Shogun2.exe/1.1.0.0/507716b8/steamclient.dll/5.56.68.4/5df7b6d0/c0000005/00bc00fa.htm?Retriage=1

TARGET_TIME: 2019-12-30T17:23:19.000Z

OSBUILD: 7601

OSSERVICEPACK: 17651

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 256

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x86

OSNAME: Windows 7

OSEDITION: Windows 7 WinNt (Service Pack 1) SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2011-07-16 07:27:04

BUILDDATESTAMP_STR: 110715-1504

BUILDLAB_STR: win7sp1_gdr

BUILDOSVER_STR: 6.1.7601.17651

ANALYSIS_SESSION_ELAPSED_TIME: 2289

ANALYSIS_SOURCE: UM

FAILURE_ID_HASH_STRING: um:invalid_pointer_write_c0000005_steamclient.dll!createinterface

FAILURE_ID_HASH: {030d06b8-852e-d073-9ee2-3e2dac04bfb7}

Followup: MachineOwner
---------
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