Good Idea:
"We acknowledge the existance of issues X, Y and Z and are working on it. We apologize for the inconvenience we caused"
Bad Idea:
"..."
See, if you keep mum the impression is that you're being haughty and arrogant, too good to speak with the plebs buying your products about your lapses in quality control even if that's not true and there are other reasons. Not having anything to work with and people will automatically default to the worst possible explanation.
It's that simpe. One sentence in one sticky. One.
How about it, CA?
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Edit: I correct myself. She said they're working on the bugs days ago. https://www.reddit.com/r/totalwar/comments/hd7ztt/the_warden_and_the_paunch_was_released_a_month/fvmgdzm/?context=3
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3 · Disagree AgreeIt's amazing how people who are supposedly paid to communicate can suck at communication. Janice, you're paid 4x what I am to talk to people and you can't even tell me what you want.
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2 · Disagree AgreeThey are maybe 150 hrs in on the reply here on the forum so just a week or so left for that sentence.
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0 · Disagree AgreeThorek Ironbrow, Alrik Ranulfsson, Grimm Burloksson, Kazador Thunderhorn, Byrrnoth Grundadrakk, Malakai Makaisson,Gotrek Gurnisson, Garagrim, Dragon slayer, Deamon slayer, Doomseekers, Brotherhood of Grimnir,Giant slayers, Thunderbarge, Shieldbearer mount, Master brewer, Goblin Hewer, Norse dwarf war mammoth, Tractator engine, Rune golem, Shard dragon,proper Anvil of Doom, Ulther's dragon company, Lond Drong's slayer pirates, Everguard, Karak Varn,Karag Agrilwutraz,Karaz Bryn, Karag Dum,Karak Vlag, Kraka Dorden, Kraka Ornsmotek, Kraka Ravnsvake, Karak Vrag, Karak Azorn, Karak Krakaten.All those missing things are grudges in the great book, is in your hand to settle them, CA. Khazukan kazakit-ha!
IT'S HOBGOBBO TIME!!!!!!!
#JusticeForKurgan
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1 · Disagree AgreeWell honestly the alternative will be review bombs to force their hand
#givemoreunitsforbrettonia, my bret dlc
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0 · Disagree AgreeNo doubt that would make many forum regulars happy. A bit of fresh blood to throw shade at or lecture. It's why we're really here, right? Perhaps I only speak for myself and some others.
As for me, I'll keep playing other games with only a half-curious eye on this place. As to when I will be able to get more of this game in without constant frustration, I leave that up to CA. The bugs in the GS campaigns are glaringly obvious to me and the beta doesn't fix many of the things that bother me most. So I only play a broken vanilla MP campaign with a pal for the moment.
I believe I see love and passion in the way this game has been developed. It is truly incredible to have a game of this scope in this setting and has been worth every penny... so far. I don't need a potential platitude from some executive to make me feel any better. An apology isn't going to change anything. I need a patch... Or I'll carry on playing other things indefinitely.
New Forum Rules: - https://forums.totalwar.com/discussion/287645/new-forum-rules#latest
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1 · Disagree AgreeThey're slipping up more than usual.
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0 · Disagree AgreeMy mods: https://steamcommunity.com/profiles/76561198026461636/myworkshopfiles/
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0 · Disagree AgreeAs for Reddit, that's what Reddit is.... Meme's, fun, and actual news get upvoted. Text posts get downvoted, that's the meta, the modus operandi, simply how it is. The approach is valid, you could argue that fans who push for the product to be better are good, but you could also argue that fans who do nothing but complain hurt the fanbase by increasing levels of negativity.
Myself I figure nothing short of numbers has an effect.
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0 · Disagree AgreeIn regard to the defence of CA practises, communication and so forth, i honest to god can not get past the fact that people keep throwing up the Corona virus as a viable defence, yet the same virus did not stop them releasing content in the 1st place, unfinished, full of bugs, and in a state that can only be described as a mess at best.
The people that have a problem with complaint, are the same people that endorse receiving faulty goods at cost.
More people should complain when there is good reason to do so, not defend something that is clearly wrong, purely because they have some sort of warrior code towards CA and other companies like it's their football team or something.
The more people complain, point out issues, bad practice, and so forth, the less likely we are to keep living this **** trend of buying a product that is not as described in an official release capacity.
I have mentioned in other threads my displeasure at basically being taken for a mug.
I have spent serious money on Warhammer and Three kingdoms in comparison to any other game available, and I cannot play neither game unhindered, or if i can play at all.
Not communicating with customers, especially during this time, just shows a complete lack of respect, and is just a slap in the face to the masses who are expected to just follow suite, shut up, sit down, and live with it, oh and test our games for us.
I am currently playing a FREE game in my library, because i cannot play either of the 2 most expensive games i have ever purchased because they do not work as intended, if at all, something about that infuriates me.
We are not looking at a couple of days here either, Three kingdoms is going into it's 7th week, whilst Warhammer now pushes close to the month mark.
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1 · Disagree AgreeOn the other hand we have you - and ONLY you - who thinks it's not relevant and needs to be moved to a section of the message board that you know full well gets completely ignored.
I have to wonder why it is that you feel people who have *ALREADY BEEN SOLD A DEFECTIVE PRODUCT* asking that the company who have sold them the defective product *CLEARLY COMMUNICATE WHAT THEY'RE DOING TO RECTIFY THE ISSUE* is somehow not relevant to the game itself? Right now we have a game that does not work as it's supposed to. This has been the case for a number of weeks. The fact that a lack of communication about this is resulting in us being unable to enjoy it - and potentially running the risk of losing us as customers - is, I'd say, pretty relevant.
Even if you, somehow, after what I think is a pretty clear explanation still don't think it's relevant I've have to ask you... Given that this is an issue that comes up regularly and people clearly want to talk about it and aren't doing so in the forum you want them to, would it not be better to just, I dunno, have one thread about it on the board you don't particularly want it to be on, rather than spamming the board with multiple "closed" threads about the same topic because people are obviously going to keep bringing it up?
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-1 · Disagree AgreeBusiness practices are fun to chat about, but lets not pretend it is relevant to game play. This has been a consistent message from the mods for years, regardless of the mood of the thread. It isn't their fault most people can't be bothered to frequent the chat forums. I feel you assign an agenda where it doesn't fit and that is why I felt the need to comment. You might hear me as a neutral party... or assign an agenda to me, I guess. People sometimes do.
New Forum Rules: - https://forums.totalwar.com/discussion/287645/new-forum-rules#latest
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0 · Disagree AgreeI feel that the moderators should take a look inward towards themselves and think more closely about what warrants a thread closure/movement/lock, it´s very saying that the majority of the threads criticizing the choices made by CA when our favorite game is concerned is the ones shut down or moved into obscurity.
Nurgle is love
Nurgle is life
#JusticeForNurglingForumAvatars
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0 · Disagree AgreeTo me, that is a blatant attempt to silence relevant criticism, and hide it's intended meaning because ultimately is does represent the games they sell, and the people that are currently playing them, or may be thinking of purchasing them.
I have seen the same happen on Steam reviews, remove them or bury them because the truth hurts.
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0 · Disagree AgreeThis is a pretty blatant attempt to hide away criticism but throwing it somewhere with low visibility.
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