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Why is my forum name Epic########### ?

BastileanBastilean Registered Users Posts: 593
Does anyone know how to fix this? I have an access account and my name is Bastilean, but after I connected my accounts I have become no name Epic####### on the forum. Not impressed. How do I fix this?

Comments

  • dge1dge1 Moderator Arkansas, USARegistered Users, Moderators, Knights Posts: 20,123
    "The two most common things in the universe are Hydrogen and Stupidity." - Harlan Ellison
    "The right to be heard does not automatically include the right to be taken seriously." - Hubert H. Humphrey
    "Never argue with an idiot. They will only bring you down to their level and beat you with experience.” - George Carlin/Mark Twain
  • BastileanBastilean Registered Users Posts: 593
    I did go in and change my name back and logged out and back in, but still haven't see a correction.
  • dge1dge1 Moderator Arkansas, USARegistered Users, Moderators, Knights Posts: 20,123

    I did go in and change my name back and logged out and back in, but still haven't see a correction.

    Contact Sega Support here
    https://support.sega.co.uk/hc/en-gb/requests/new

    They'll probably suggest the same process that was in the first link. Reply that you have already tried that sequence. Request a name change back to whatever you had before.

    Good luck.
    "The two most common things in the universe are Hydrogen and Stupidity." - Harlan Ellison
    "The right to be heard does not automatically include the right to be taken seriously." - Hubert H. Humphrey
    "Never argue with an idiot. They will only bring you down to their level and beat you with experience.” - George Carlin/Mark Twain
  • BastileanBastilean Registered Users Posts: 593
    edited September 7
    I figured it out. I wasn't logging out of the forum, I was logging out of access. I suppose they are two different things. Partly what confused me is that I didn't see a logout button on the forum anywhere. Once I found the cog I was good.

    Thank you very much for the help.
  • epic_159732942037ge9H8xOepic_159732942037ge9H8xO Registered Users Posts: 188
    Hey there
    so I just realized that after the epic account merger my username got all messed up...
    any way to change it? because if i go to settings its greyed out
  • BastileanBastilean Registered Users Posts: 593

    Hey there
    so I just realized that after the epic account merger my username got all messed up...
    any way to change it? because if i go to settings its greyed out

    Read the message from DGE1:

    First, go to total war access update your user name. Log off.

    Then read the message from me:

    Second, go to settings in the forum (cog upper left) and log out and then log back in again.
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