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MULTIPLAYER LOAD ERROR - Can't load MP Quick Battles

BATMOPBATMOP Registered Users Posts: 13
Gday all, hope you are going well,

Into the Grudge Book:

I've had long term issues trying to play Multiplayer games online for TWW2.

When attempting a quick battle or joining a lobby, I can choose faction and army.

However when I load into the battlefield, I always get stuck on 'waiting for other players to finish loading' & no troops appear on the battlefield. The timer ticks down to 0 and I'm eventually disconnected.

I can only: Host small funds game online, or play with just one steam friend, using Hamachi. A third party connection program.

Here's what I'm working with


ASUS ROG Strix G15 Core i7 GTX 1650 Ti 15.6in 144Hz Laptop

Windows updated.
All drivers updated.
Always play with AC connected.
Game optimised using Nvidia GeForce.
Game configured to run using Nvidia high power graphics card.

Game File Health checks:

Clean reinstall.
Verified integrity of files.
Deleted "preference.script.txt " to reset settings.
Confirmed game is on latest update. current ( V1.10.2 Build: 17427.2176637 )
No mods ever installed or used.
Run - as Administrator


Exceptions for game and steam listed in Firewall.
Download speed approx. 30mbps
All ports forwarded in both Router and Fire wall, as per guide:
" https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711 "

Misc attempts:

Attempted running using both Direct X11 and Direct X12
Configured all graphics to 'low'

+ A sincere apology to any player who I've wasted time of by not loading into our game.

I've been emailing SEGA back and forth for ~3 weeks w/ no fixes.

CA Can you help me and others please?

I can see a multitude of similar posts in these forums, and as far as I can see no official response or fix yet.

Attached is DxDiag and screenshot of 'what I can load'

Best regards,


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