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Developer Diary: Patch 1.0.2 & Ongoing Investigations

CA_EvangelosCA_Evangelos United KingdomRegistered Users, CA Staff Mods, CA Staff Posts: 34
edited March 10 in General Discussion
Good day, commanders! It’s been about a week since we updated you about the team’s current work plan, so we wanted to drop back in here with some inside insight into where we’re at as we continue to prioritize and package fixes for our next patch. Note that this is far from the *comprehensive* roadmap many of you are looking for right now, but don’t worry: that will come later on as we’re able to shift our focus from establishing a strong baseline to adding future content to the game. Rather, we want to highlight our focus on the game’s foundation (right now), talk about some of the worst issues impacting certain players (and what they can do while they’re waiting), and when you can expect changes to the game in the near (and near-ish) future!

Patch 1.0.2 Timeline

First off, the big question: when can we expect the next update?

The team is working hard on our next small patch, which is targeting fixes at the most disruptive issues reported since the game’s release:
  • ALT+Tab Stability: Accounting for a majority of our crash reports, the ALT+Tab crash is the primary issue under investigation. While we have a fix in testing, the complexity of the issue requires a substantial amount of review to ensure it doesn’t break anything else in the game. So, while we very much hope to include it in the next build, the results of our testing will determine whether it is safe to do so or whether it is held until the next-next update.
  • Unintended V-Sync Lock: Some users have noted that in certain circumstances, their game framerate will be capped at a low number regardless of their hardware capabilities. We’re working on a fix to make V-Sync behave if you want to flex on the game.
  • Further Alderlake Improvements: Windows 11 and Windows 10 users should no longer see performance stuttering related to their 12th generation Intel processors.
  • Battle Desyncs: Some players have desyncs during multiplayer battles. That’s bad, so we’re working to fix that up.
  • Issues when the game is installed to a path using non-ASCII/non-English characters: In this scenario, the game would crash upon booting. Players encountering this issue will now receive a warning message so the game can be moved to a supported location only using English characters.
The list may look short, but introduces numerous fixes for complex issues in the underlying code of the game. This is a scary business, since making a change to one area of code—to the systems that make the game run or ensure that other code runs properly—can have a ripple effect into those other systems and mechanics. Think of it like trying to remove a single stick from the middle of a pile of sticks without moving them… It’s often difficult, if not impossible.



With that in mind, our teams are testing the build thoroughly for any unforeseen impacts of the changes. The goal? To release a stable build for the game next week—currently targeting March 10—but with the foreknowledge that we may hold it until March 17 to ensure that it doesn’t introduce any worse problems into the game than what we’re aiming to fix. We will keep you informed of the timeline as things solidify, and encourage you to check out our ongoing list of known issues and workarounds if you’re experiencing any of them right now.

Game Crashes and Stability

Ensuring you’re able to play the game is our foremost focus, and we are continuing to work towards implementing fixes for the worst of the game crashes you’ve either brought to our attention on the forum or—with massive thanks to those who have done so—sent along with diagnostic files to our support team!

Crashes can emerge due to a range of factors: including conflicts within the game’s code to issues with the hardware or software programs of the player’s computer. This is why we recommend running through (at minimum) these basic troubleshooting steps if you’re encountering issues:
  1. Ensure you have downloaded all the latest Windows Updates. You may need to reboot your PC and run through them a few times to make sure you have all the latest files.
  2. Ensure you've downloaded the latest Graphics Driver update for your card. Make sure you visit the website of your card’s manufacturer to download and install the latest updates.
  3. Close out of or disable any/all background programs—especially peripheral and gaming hubs. Specifically, issues have been found when running Razer Cortex and Citrix.
  4. Add WARHAMMER III as an exception to your antivirus and firewall. This will ensure that these programs are not interfering with your ability to launch and play the game.
And, of course, if none of those solutions work, we want to hear from you to see what we can learn about the problem! There may be a factor we’ve not considered, and contacting us may not only result in a solution for you, but for others experiencing the issue, as well!

Gameplay Issues

Beyond the initial issues we’re working to solve, we’ve also been keeping track of all your commentary about the gameplay, balance, siege battles, the journey into the Chaos Realms, how auto-battles are resolved, and all the other aspects of the game you love, maybe-less-than-love, or would like to see updated/altered in the future. We’ve been reading, listening, and taking notes—particularly those of you who have taken the time to explain the problem, how it impacts your play, and including constructive ideas where we can improve that experience. These posts are illuminating as we look to understand and improve improving a system in the game. So, to all of you: THANK YOU for setting a high bar; your contributions haven’t gone unnoticed…

To the point at hand: for all the gameplay concerns and feedback you’ve been providing, we’ve been pulling together lists and planning out the first big gameplay balance and bug-fix patch scheduled for early next month. It’ll take time to come up with the full list of what will show up in the release, but we’ll let you know more exact details as we get closer; stay tuned!

On the subject of Denuvo...

Another divisive topic of discussion we’ve noticed is in regards to Denuvo. While the team is *extensively* testing the product to determine its full impact on the game, there are a few misconceptions that have been presented as evidence that we would like to clear up:
  • Denuvo *was* included in press and content creator review builds. Why their performance was impacted post-launch is something we are actively working to understand, but the program was not purposefully omitted and then later added for the sake of the reviews.
  • Denuvo has been a part of previous Total War titles. This does not absolve it of any potential issues it is causing (which, as mentioned, we will continue to work to determine), but it is also not a new technology to the series. If it is causing problems now, there may be some other factor at the heart of the problem that you/we can explore together.
  • The impact of Denuvo on performance is not yet conclusive. Many players have presented evidence both ways, and there are likely to be many factors that weigh into the conversation. When we are confident in our results, we will make a call at that time.
With all of that in mind, we would ask that you be patient as we seek out answers in the matter. Calling for its removal and derailing otherwise constructive discussion threads is both disruptive and rarely adds any new or helpful information to the conversation at hand. There are plenty of threads where you can continue to discuss the merits and demerits of the topic, but wielding it as a weapon of disruption is something we will be working to discourage.

Patch Downloads on Steam

Finally, we’ve also heard your feedback about the last update on Steam, which was only a few gigabytes but required a full and lengthy unpack of all the game files. In an effort to improve this experience, we’ve kicked off an investigation with the hope of preventing this issue from affecting future builds.

The good news is that this only impacts the unpacking of the game, which means that you’re not having to download any additional information beyond the initial patch. So, be patient, let it run, and we’ll see what we can do to make things better in the future!

Wrapping Up!

We know that the first weeks after a game’s release can be bumpy, and we are continuing to listen, report, and represent your voice over here at Creative Assembly. We’ll be here on the forum to answer your questions, solve problems, and share information as we learn more, and appreciate everyone helping to communicate and build this community that will last for years to come!

More to come! For now, we’ll see you on the battlefield!

—The Total War Team
Post edited by CA_Evangelos on
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Comments

  • Lunaticprince#9972Lunaticprince#9972 Registered Users Posts: 6,739
    I am bit unhappy about the lack of the road map

    But!

    Still thanks for the info


  • Lord_HenkusLord_Henkus Registered Users Posts: 1,764
    edited March 3





    Has a software engineer myself, that picture of the code really got to me. Thanks for the laugh
    How negative I may sound, game is stil 11 out of 10

    Also, please slow down combat!




  • DelillecptDelillecpt Registered Users Posts: 2
    edited March 6
    Im afraid the gameplay changes are too late, you hade many years to prepare for this and you messed up. The damage is done and many players will never come back to total war games again. Is this the campaign we all have waited for?
    So disapointed im shocked. How can all these years working end up with this? total madness. many people deserve to be fired.
    Post edited by Delillecpt on
  • neverendingneverending Senior Member Registered Users Posts: 2,940
    Gotta say, this launch had not been very encouraging. Feel like waiting until ime and mod support comes out is the best route.
    5900x @ stock , 4x8gb 3600mhz 14-16-16-36
    ASUS TUF 3080 12 GB
    4TB Sabrent NVMe SSD PCIe 4.0 w/ Windows 10 Pro 64bit
  • Dragonsteel82Dragonsteel82 Registered Users Posts: 222
    Some constructive feedback on the portals I think is mainly the forced timing, and not giving the player the ability to choose timing.

    Specifically, I think it would be better (and more loreful) that a button is added that allows the portals to open, within a given set number of turns after a roar (5 to 10)

    I.E., roar is on turn 60, player has until 70 to activate the portals. Could even scale the portal margin by campaign difficulty (one turn less per difficulty).

    This allows the player to prep a bit better, particularly given the way the campaign works by discouraging expansion and the AI potential system.
  • Fingolfin_the-Golden#2157Fingolfin_the-Golden#2157 Registered Users Posts: 6,508

    I am bit unhappy about the lack of the road map

    But!

    Still thanks for the info

    We already knew it wasn’t coming just yet. They told us yesterday they wanted to do this.

    But good info to help the unhappy masses.

    I’ve actually noticed I don’t crash from using the windows key after update.
    Maybe just lucky.
  • SkipconSkipcon Registered Users Posts: 42
    When can we expect mod support?
  • Lyserus#4480Lyserus#4480 Registered Users Posts: 205
    edited March 3
    disappointed

    what frustrate me the most is that the computer engineers handling IS development and the ones checking these bugs should be completely different set of engineers, and these bugs can go well into months to investigate.

    Either they really want to prioritize those bug fixes or they are just using it as an excuse for delaying IE, this pretty much means we are not going to see IE in at least two months (maybe three)

    They haven't even start to address the gameplay bugs, so it's gonna be one month of addressing these bugs, another month to address gameplay bugs, then we get a roadmap and who knows how long we need to wait for actual IE release
  • Przykitrany#7998Przykitrany#7998 Registered Users Posts: 8
    So, in next 3 weeks, we will not receive any fixes related to gameplay (supply lines bug, Arcane Surge, etc...).
    Good to know, thanks. I think, I will come back to W3 after half year or so.
  • kaiki_utokyo#9006kaiki_utokyo#9006 Registered Users Posts: 442

    Neodeinos said:

    I completely understand why you don't want to talk about the roadmap when the game suffers from many annoying bugs but I don't think it is the right move, a lot of people are waiting Immortal Empires to get back to the game and are waiting for that roadmap to know when they can go back to the game so I think it'd have a more positive impact to talk about the content to come alongside the updates about the bugfixing. Both things aren't mutually exclusive.

    We have that roadmap in the works, but feel that talking about the shinnies coming the line is disingenuous to our focus at the moment on establishing a strong foundation. You are *absolutely* right that many people are waiting for those balance changes, modding support, and Immortal Empires, and we *absolutely* look forward to talking about those when those conversations won't be drowned out by the very valid frustrations and very real issues we're still working to solve!
    I dont understand. Is there any chance that official IE information would be drowned by frustrations on fixing bugs?
  • Theo91#7431Theo91#7431 Registered Users Posts: 2,901
    Neodeinos said:

    I completely understand why you don't want to talk about the roadmap when the game suffers from many annoying bugs but I don't think it is the right move, a lot of people are waiting Immortal Empires to get back to the game and are waiting for that roadmap to know when they can go back to the game so I think it'd have a more positive impact to talk about the content to come alongside the updates about the bugfixing. Both things aren't mutually exclusive.

    I wish i could give this more than 1 like. Honestly, i don't get why they couldn't do both.

    Also, one of the biggest complaints is the rifts and people are now waiting for IE. I think we need an indication of when IE will be released
  • AxiosXiphosAxiosXiphos Junior Member Registered Users Posts: 9,417
    edited March 3

    Im afraid the gameplay changes are too late, you hade many years to prepare for this and you messed up. The damage is done and many players will never come back to total war games again. Is this the campaign we all have waited for?
    So disapointed im shocked.

    Total War Warhammer 2's highest player-count was years after release; I think this kind of thinking is very much an overreaction. CA just need to fix their game - that's it; no need to turn it into a huge drama.
  • Theo91#7431Theo91#7431 Registered Users Posts: 2,901

    Neodeinos said:

    I completely understand why you don't want to talk about the roadmap when the game suffers from many annoying bugs but I don't think it is the right move, a lot of people are waiting Immortal Empires to get back to the game and are waiting for that roadmap to know when they can go back to the game so I think it'd have a more positive impact to talk about the content to come alongside the updates about the bugfixing. Both things aren't mutually exclusive.

    We have that roadmap in the works, but feel that talking about the shinnies coming down the line is disingenuous to our focus at the moment on establishing a strong foundation. You are *absolutely* right that many people are waiting for those balance changes, modding support, and Immortal Empires, and we *absolutely* look forward to talking about those when those conversations won't be drowned out by the very valid frustrations and very real issues we're still working to solve!
    This i think is unsatisfactory. Yes, it's maybe best to avoid talking about all the dlc you want to sell us given the current state of the base game however, the release date of IE should be discussed.

    IE is implicitly part of the base game so it's valid for customers to know when they would receive that
  • Neodeinos#5871Neodeinos#5871 Registered Users Posts: 15,591

    Neodeinos said:

    I completely understand why you don't want to talk about the roadmap when the game suffers from many annoying bugs but I don't think it is the right move, a lot of people are waiting Immortal Empires to get back to the game and are waiting for that roadmap to know when they can go back to the game so I think it'd have a more positive impact to talk about the content to come alongside the updates about the bugfixing. Both things aren't mutually exclusive.

    We have that roadmap in the works, but feel that talking about the shinnies coming the line is disingenuous to our focus at the moment on establishing a strong foundation. You are *absolutely* right that many people are waiting for those balance changes, modding support, and Immortal Empires, and we *absolutely* look forward to talking about those when those conversations won't be drowned out by the very valid frustrations and very real issues we're still working to solve!
    Bugs are frustrating obviously and it needs to be adressed as soon as possible but there is also frustration about the current campaign, I truly appreciate that you're communicating and adressing the complaints about the bugs of the game right now but you're not adressing the frustration about the lack of information about Immortal Empires.

    It's all about managing expectations, if you could share a bit about IE, even if it's a vague date like "release planned for X month" it would help a lot because that would mean people could just come back checking this forum for news at the announced date for the new content instead of checking this forum/Reddit/Discord everyday hoping for something.
  • 1v0#35621v0#3562 Registered Users Posts: 2,286
    edited March 3
    Not exactly what I wanted to hear or a roadmap... but better than silence.
    Anyway I will be deleting WH3... and play again when "first big gameplay balance and bug-fix patch scheduled for early next month"
    Post edited by 1v0#3562 on
    Question:Presumably you’ve needed to create a huge number of new Daemon units to properly flesh them out and give them their own armies?
    Answer:IR: What you’ve just said is so true,
  • Theo91#7431Theo91#7431 Registered Users Posts: 2,901
    1v0 said:

    Not exactly what I wanted to hear or a roadmap... but better han silence.
    Anyway I will be deleting WH3... and play again "first big gameplay balance and bug-fix patch scheduled for early next month"

    You're right, it is better than silence but that's such an incredibly low benchmark. It's also better than being punched in the gut
  • HimiikoHimiiko Registered Users Posts: 4
    edited March 3
    So what you're saying is that a small patch that actually does anything and not being useless like the last one isn't coming soon. Phew, how much time a big patch would take I wonder. This is an early access game, not a release version. I shudder to think what we would have been delivered with on the initial release date was it not delayed.

    And while the game is in an horrendous state what we get is "Being a dev is hard please be kind".
    Yes, work is hard, I welcome you to reality.

    PS : Mods have been fixing your game faster than you, again; shame on you.
    But hey, if they do so, no reason to do it yourselves right ?.
  • fan3982173917524862fan3982173917524862 Registered Users Posts: 1,584
    The future of Total War: Warhammer 3
  • DragantisDragantis PolandRegistered Users Posts: 789
    So Khorne is going to wait a little more for me.
    Blood for the Blood God! Skulls for the Skull Throne!
  • ziqingzziqingz Registered Users Posts: 3
    at least give us the Blood Dlc first yeh?
    Otherwise you ll probably lose least half of TWW3 fans n players..
  • ziqingzziqingz Registered Users Posts: 3
    edited March 3
    we need the Blood DLC while you fixing these endless bugs with no actual ddl at all
  • sasori1548sasori1548 Registered Users Posts: 568
    Thanks for the Info.
  • ViksooViksoo Registered Users Posts: 1
    This is just **** news you have a game that had around 160k the first day and now its down to around 30k people during peak time on steam that is a loss of players around 80% many of whom are first time players to the warhammer series. Overall the lead developer should have asked himself is this game fun, is this mechanic fun and failed on that it is one of the core principles of a game especially with a marked that overflow with better games such as Warhammer 2.

    At this speed and with this amount of players dropping the game, you wont have any players left by the time your patch hits, but ill look back in May to see if your game is worth enjoying.
  • Kief_BuggKief_Bugg Registered Users Posts: 2
    Pretty disappointing to read. I was incredibly excited for the game, but it seems like it’s still in beta for a few more months. Seems like the gaming community as a whole is more accepting of buggy messy game launches and that business model is here to stay.
  • fankaterfankater Registered Users Posts: 54
    You must now release Nippon Campaign Pack to appease us all.
  • CoveredfiresCoveredfires Senior Member Registered Users Posts: 1,134
    I disapprove with not at least mentioning the Road Map. I think besides the bugs one of the major issues currently is that the vast majority of players really don't like the Chaos Realm mode. CA had to have known that players don't like being put into a box on how to play - and they must have realized through their own testing that the Chaos Realm mode gets old really fast. That's a big problem for a lot of players currently.

    I'm also surprised that we aren't going to get a bug fix/gameplay patch until next month. The post says "early next month" which to me could even open the possibility of it not coming until half way into April; and who knows (because we don't due to no road-map) when IE will come along.

    I know for me personally I will be stepping away from this game until there are bug patches put into place and IE is released.
    Sometimes by losing a battle you find a new way to win the war.
    Donald Trump

  • misunderstoodvampire#7653misunderstoodvampire#7653 Registered Users Posts: 1,307
    When can we expect the steam workshop and for the love of Khorne when will we get the blood dlc? How can you release a game that features Khorne without blood!?
This discussion has been closed.