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Detailed description of your issue: Currently playing Vampire Counts as Vlad von Carstein. Isabella von Carstein levelled up and there are no mount options for her. She remains on foot. The other Vampire hero in the army does not have this issue.
Reproduction steps: I dont believe there was anything specific that triggered the bug however when Isabella levelled up to obtain her first mount a bugged hero card came up on my screen with no picture named "Entity".