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Major Bug: Immortal Empires game hard freeze during siege defense post 2.1 update

124

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  • AlumonaAlumona Registered Users Posts: 2
    I have the same problem siege defense battle crashes after 20-30 seconds.

    I'm playing as Helman Ghorst's faction. A lord with full zombie stack army plus garrison attacked by Imrik's full army, tried 5 times every time crashed the same way even when I tried changing around my army a bit, reloaded an earlier save file etc.

    I can still move around my camera game is not dropping me out or give me an error it just freezes.
  • Mammothman#7494Mammothman#7494 Registered Users Posts: 167
    Hotfix please!
  • falociusfalocius Registered Users Posts: 21
    I even descend graphics, same problem, even down graphics, with 2.0 i never crush
  • Petrus2137Petrus2137 Registered Users Posts: 3
    Same problem from my site, it freezes after 4 seconds.
    Also, during this freeze GPU usage is like 99%
    In contrary to skirmish battle vs AI, it is working perfectly well.
  • LoschiferLoschifer Registered Users Posts: 1
    Same issue here except this happened to me playing as rakarth against tomb kings around 26 mins into the battle
  • Faloenegrecido#3538Faloenegrecido#3538 Registered Users Posts: 11
    Same issue please CA solve now we cant play a campaig deccently
  • DecoyF#3343DecoyF#3343 Registered Users Posts: 3
    Playing at ku gath this has happened to me when my minor settlement is attacked by some vampire counts. Game freezes and audio carries on playing. Can still move the camera around.
  • Maugrem#3149Maugrem#3149 Registered Users Posts: 12

    Game: WH 3 v2.1.0 build 16106.2677981
    Mode: Immortal Empires, Ironman Mode

    Bug:
    Game freezes shortly after battle initiation during siege defense battles post 2.1 update. It was working fine during v. 2.0.

    Attached are:
    1: Auto-save file from campaign map prior to initiating battle.
    2: Copy of dxdiag
    3: Video of the process leading to the freeze.

    Updated with a few possible "workarounds", while we wait for a hotfix:

    Courtesy of SusaVile (page 3)

    SusaVile said:

    Possible workaround:
    I copied the save files out to the desktop,deleted the game and all files in appdata and steam. Reinstalled the game and started 1 campaign,saved it to have created folders automatically by the game.Put back my save files and tryed it.I played 4 defensive siege battles for now and no more freezing.Hope this solved it.And it could work for you too.




    Courtesy of myself...


    Another "workaround" is to revert back to v.2.0...

    To do so, on windows;
    1: With Steam running in the background type "steam://nav/console" into your browser.
    This will open the console in steam, allowing you to enter commands.

    2: Enter this command "download_depot 1142710 1142711 3760397070497080852" (without the "" brackets) and press enter.
    This will download the 2.0 executable (and support files). It will not tell you how far it is, however you can check your network usage to see if it's still downloading or not. (CTRL-ALT-DEL -> Task-manager)


    3: When done with step 2 the above, enter this command: "download_depot 1142710 1142712 4551955223934834567"
    This will download the main 2.0 data files. They are around 100GB in size, so will take quite a while.

    4: When step 2 and 3 is done, backup your WH3 v. 2.1. files (copy to another location), and take the downloaded files from above and move & overwrite into the main WH3 folder. (you''ll probably find them in Steam\steamapps\content\app_1142710)

    Backup any saves you have, that you're playing on (just in case).

    Now, make sure to open WH3 using the executable and not steam - as steam will simply just update it to v.2.1. again... Keep doing so until the hotfix is released.

    More detailed info on how to revert to previous game versions can be found here: https://steamcommunity.com/sharedfiles/filedetails/?id=889624474


    Just tested the battle I first uploaded in this thread (first post), and managed to fight and win it this time. Campaign seems to be progressing as before the 2.1 update also.

    On Xbox Game Pass, is there an option for this?
  • epic_159788445736BPvdUycepic_159788445736BPvdUyc Registered Users Posts: 1
    I had this same issue but during an offensive siege. But only when I was being supported by an AI faction.
  • steam_164509684585jEYGh6Tsteam_164509684585jEYGh6T Registered Users Posts: 3
    SusaVile said:

    Possible workaround:
    I copied the save files out to the desktop,deleted the game and all files in appdata and steam. Reinstalled the game and started 1 campaign,saved it to have created folders automatically by the game.Put back my save files and tryed it.I played 4 defensive siege battles for now and no more freezing.Hope this solved it.And it could work for you too.

    Sadly this did not work for me still go crash a few mins into the same seige I was having issues with, about to try the downgrade
  • steam_164556105651eM7lWHVsteam_164556105651eM7lWHV Registered Users Posts: 1
    same issue here
  • steam_164509684585jEYGh6Tsteam_164509684585jEYGh6T Registered Users Posts: 3
    edited September 2022

    SusaVile said:

    Possible workaround:
    I copied the save files out to the desktop,deleted the game and all files in appdata and steam. Reinstalled the game and started 1 campaign,saved it to have created folders automatically by the game.Put back my save files and tryed it.I played 4 defensive siege battles for now and no more freezing.Hope this solved it.And it could work for you too.

    Another "workaround" is to revert back to v.2.0...

    To do so, on windows;
    1: With Steam running in the background type "steam://nav/console" into your browser.
    This will open the console in steam, allowing you to enter commands.

    2: Enter this command "download_depot 1142710 1142711 3760397070497080852" (without the "" brackets) and press enter.
    This will download the 2.0 executable (and support files). It will not tell you how far it is, however you can check your network usage to see if it's still downloading or not. (CTRL-ALT-DEL -> Task-manager)


    3: When done with step 2 the above, enter this command: "download_depot 1142710 1142712 4551955223934834567"
    This will download the main 2.0 data files. They are around 100GB in size, so will take quite a while.

    4: When step 2 and 3 is done, backup your WH3 v. 2.1. files (copy to another location), and take the downloaded files from above and move & overwrite into the main WH3 folder. (you''ll probably find them in Steam\steamapps\content\app_1142710)

    Backup any saves you have, that you're playing on (just in case).

    Now, make sure to open WH3 using the executable and not steam - as steam will simply just update it to v.2.1. again... Keep doing so until the hotfix is released.

    More detailed info on how to revert to previous game versions can be found here: https://steamcommunity.com/sharedfiles/filedetails/?id=889624474


    Just tested the battle I first uploaded in this thread (first post), and managed to fight and win it this time. Campaign seems to be progressing as before the 2.1 update also.
    This worked for me as well, thank you for clear guide.
  • Belisarius23Belisarius23 Registered Users Posts: 1
    Same problem, pretty sure its related to the enemy breaking through your gates. Happened on two different sieges and again when i reloaded
  • daverv123daverv123 Registered Users Posts: 1
    Same problem here
  • seethefnordseethefnord Registered Users Posts: 1
    edited September 2022
    me too, can't continue my campaign until this is fixed. Kind of shocking that such a major bug has made it into the live game.
  • TrueHellraiserzTrueHellraiserz Registered Users Posts: 14
    Same Problem as well. Siege battle as Slaanesh. Must be a problem with siege battles, or prolonged fights in general.
  • steam_1645080198187QsroTcsteam_1645080198187QsroTc Registered Users Posts: 1
    Same problem, helmgart siege freezes as described by other comments
  • epic_159732551677qckp3Xoepic_159732551677qckp3Xo Registered Users Posts: 1
    Same problem for me as well, helmgart defence siege freezes after 5-6 mins at the very same moment each time.
    I cant believe that they don't smoketest siege battles before releasing a build... wouldn't want to be in the Lead QA's position right now, that is difficult to explain such a miss...
  • live_164507793605Vyr0Fiqlive_164507793605Vyr0Fiq Registered Users Posts: 2
    Happens in multiplayer too. A few seconds into a defensive siege, everything freezes but camera and music.
  • Maugrem#3149Maugrem#3149 Registered Users Posts: 12
    Wish I could revert back but I’m on Gamepass 😔. Just wish they’d rollback instead of leaving us with a broken game for days.
  • Indrage99Indrage99 Registered Users Posts: 1
    same issue for me, game froze while defending in a siege as Katarin vs Festus. Game freezes for me the moment a 2nd gate is broken by the enemy. I can still move around the camera and hear sounds, but the units are frozen mid battle, and I cant issue orders, and the buttons dont work.. Auto resolve would lose the battle :( Tried two times, this is the only constant I found, 2nd gate breakes, game breaks,, for me at least.
  • steam_164518341262Oktem49steam_164518341262Oktem49 Registered Users Posts: 1
    Same time stop crash here, has happenned on offensive and defensive sieges, music stops can't click or interact with units or ai. Battle stops but can still move around camera. I think it is looping something as gpu usage sky rockets when the battle is stopped.
  • steam_164508627085Bgzbcyosteam_164508627085Bgzbcyo Registered Users Posts: 11
    Same thing happened to me today with empire while defending a siege battle at fort sol. Also happened yesterday while playing Ironbrow dwarfs and defending in a settlement battle.
  • BillyRuffian#6250BillyRuffian#6250 Registered Users, Moderators, Knights Posts: 41,126

    "He uses statistics as a drunken man uses lamp-posts - for support rather than illumination." (Andrew Lang)

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  • BBlountyBBlounty Registered Users Posts: 1
    yup, cant play the game at all until this is fixed

    gtx 3080 ti
    i9- 10850k
    16gb RAM
    Windows 10

    Needs to be fixed ASAP
  • neverending#5226neverending#5226 Registered Users Posts: 2,999
    I tested the same siege map I was feezing on before and it didn't happen this time. I wasn't using the same armies tho (same factions not army compositions to be clear)
    5900x @ stock , 4x8gb 3600mhz 14-16-16-36
    ASUS TUF 3080 12 GB
    4TB Sabrent NVMe SSD PCIe 4.0 w/ Windows 10 Pro 64bit
  • NadeMagnetNadeMagnet Registered Users Posts: 3
    I'd like to add this isn't just an immortal empires issue. It's doing it on the main campaign too. For me it's a hard crash at the same time frame roughly after my defensive points goes from the stock 1k to around 1400. Something definitely got borked with the last update.
  • MacklaineMacklaine Registered Users Posts: 2
  • Maugrem#3149Maugrem#3149 Registered Users Posts: 12
    It's funny, the platform, Microsoft, where we have paid the most for this game and content we are getting the worst service. Feels bad. How do you release a patch for everyone but us?
  • steam_164508721410g3HJOXqsteam_164508721410g3HJOXq Registered Users Posts: 3
    Thank you for resolving this. Could play the flawed battle now without problem!

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