Solutions found across the support forums - UPDATED 22/01/2015

Matthias CA

[Thread will continually be updated as more solutions are found. PLEASE CONTACT ME IF YOU FIND NEW SOLUTIONS. Thank you.]


HAVE YOU CHECKED THE FAQ's FIRST? AS WE HAVE BUILT A KNOWLEDGE BASE OF ALL OFFICIAL TROUBLESHOOTING SOLUTIONS. If not please click here.


Hi all,

As it starts being confusing and/or hard to find solutions for your issues we are making a thread where you will find every solutions found that have solved others' issues.

Please bear in mind that these solutions are not all official and might not work for you.

If you have tried every solutions posted below, please create a thread (if this hasn't been done yet) with your DxDiag and as much information as possible.

Another thing that will help us help you is to make one thread per person and per issue. If you see another thread that looks like your issue, please do not post in it. Even though issues may seem very similar, they might have different causes.


You will find the solutions here: (or just scroll down to the appropriate part)

- Single player Campaign issue
- Single Player Battle Issues
- Compatibility Issues
- Graphics Issues
- Installation Issues
- Audio Issues
- Multiplayer Campaign
- Multiplayer Battles in Campaign
- Multiplayer Battles

If you have found a solution which has worked for you, please send me a PM with the link to the post giving this solution, as I will be adding them as soon as possible.

I hope you will find a solution in this thread and if not, we will be helping you as soon as we can.

Regards,


Matthias


Disclaimer: Incorrectly modifying or disabling any process in msconfig or in any other core windows component might create a risk of crashing your system, and is to be attempted at your own risks.
Before making changes to a file (system or game file) please make a safe copy in another folder, in order to be able to reverse the process if necessary..



DISCLAIMER #2: Please be careful when downloading from external websites as these might contain virus/trojans. If you find a link to be related to a virus/trojan, please report it immediately so we can remove the link. Thank you for your understanding.

Matthias CA

Single player Campaign issue



help posted by CA Staff/Technical Moderators

Uninstall mods if crashing when loading the game

If you turn off/un-check the box the "see AI moves" it should speed up the end turn time. We are currently working on more comprehensive optimisations of the end turn time.




help posted by players

A solution for the End turn crash issues

Camera controls stopped working in Campaign mode
Camera controls stopped working in Campaign mode 2

Possible battle map and campaign lag fix

Possible End Turn CTD Fix

How to get back my lost saved games

If you have campaign map stutter try this!

Crash after clicking to start a campaign

Matthias CA

Single Player Battle Issues


help posted by players

Units detail fps drop

SHuttering mess after patch 2 (in siege battles) <= This is a workaround not a solution

try to reinstall the game

Those of you with the "Rain FPS" bug -solution

Matthias CA

Compatibility Issues



help posted by CA Staff/Technical Moderators

Can't launch the game (possible crash issue) basic official troubleshooting steps

Uninstall mods if crashing when loading the game

AMD FX BIOS Issue (RII FAQ I)

OROCHI-CEG WORKAROUND (RII FAQ II)

Some behavior including Freezing at Launcher or Title, crashing and other types of graphical artifacting - The "Roman 2 Step" - (RII FAQ III)




help posted by players

A solution for the End turn crash issues

If you have campaign map stutter try this!

How I fixed Rome total war 2 not loading

How to fix Rome 2 Total War not loading!

Fixed the problem of the Stuck at the SEGA logo (Well explained)

A Guide to Tuning a Non-Gaming Laptop for playing Rome II

Updating my ASUS BIOS worked!!

Omg. I find simple fix for fps

Hi CA, possible fix for performance!
Hi CA, possible fix for performance! (addendum)

Game ran like ♥♥♥♥ before I did this, now it's smooth as butter

For people who's game will not recognize their proper GPU.

Possible End Turn CTD Fix

try to reinstall the game

Keyboard does not work in game

Crash on startup

Those of you with the "Rain FPS" bug -solution

If you have campaign map stutter try this!

Rome 2 Won't Launch Through Steam (deleting mods and/or changing firewall)

Matthias CA

Graphics Issues

help posted by CA Staff/Technical Moderators

1.) Lag/CTD on Battle maps or Campaign map with FX CPUs:
Reason: This seems to be caused by an out of date BIOS driver.
Fix: Update your BIOS version to the latest version.


To set a preferred graphics processor for Rome II, using AMD Switchable Graphics Technology

Explanation of low-quality visuals and the new “Unlimited Video Memory” option

Everyone Experiencing Lag on Battle Map or Campaign map PLEASE READ

Low Resolution Texture when running on Extreme

AMD Switchable Graphics Possible Workaround






help posted by players


My solution to the stupid graphic card setup hard coding...(and unlimited vram option




Ultimate Analysis Guide of Graphic Performance vs. Settings

Nvidia / ATI Possible Workarounds and Information

Fixed AMD issues for me and 3 friends

Possible solution to amd flickering problems?

Possible temp fix for SLI Users

Processor issue sorted out my frame rate

Black screen fix!!!!!

Possible workaround for ultra low fps drop: turn special fx down (and up again)

Lag/Poor Graphics with 8800 GTS


For people who's game will not recognize their proper GPU.

my god at last the game and graphic look crisp not blurry smeary. this is what i did

For people who's game will not recognize their proper GPU.

try to reinstall the game

members with AMD 7000/8000 cards

Those of you with the "Rain FPS" bug -solution

Matthias CA

Installation Issues


help posted by CA Staff/Technical Moderators

Problem-with-launching-game:
potential fix 1
potential fix 2




help posted by players

Cant start Rome II after patch 2 went live.

Possible solution - Can't launch - Game is not installed or being updated

Error "unexpected format %S used with type void"

Problem-with-launching-game:
possible player made solution 1
possible player made solution 2
possible player made solution 3
possible player made solution 4
possible player made solution 5
possible player made solution 6
possible player made solution 7

Updating drivers through steam might help you

Game stops responding at initial "Rome 2" screen

Sulution For Black Screen with sound only and a cursur!

Found solution for game crashing after hitting launch.

Downloading updates/patches stops on SSD's + Fix

Rome II uninstalled randomly

Matthias CA

Audio Issues

help posted by CA Staff/Technical Moderators

Common audio troubleshooting solutions



help posted by players

Crackly, stuttering, sound for voices and effects

Matthias CA

Multiplayer Campaign

help posted by CA Staff/Technical Moderators

Issues hosting/joining multiplayer campaigns and battles (READ BEFORE POSTING)

Persistent and rare desyncs (READ BEFORE POSTING)

Playing on Legendary? (PLEASE READ)



help posted by players

Desync solution for patch 7
Multiplayer Co-op Desync as soon as the game starts - solution
Failed to host game

Matthias CA

Multiplayer Battles in Campaign


help posted by CA Staff/Technical Moderators

Issues hosting/joining multiplayer campaigns and battles (READ BEFORE POSTING)



help posted by players

Desync solution for patch 7

Matthias CA

Multiplayer Battles


help posted by players

Different version of rome 2....

Desync solution for patch 7