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Chinese Players are having trouble with Total War Access registration

irurobinirurobin Posts: 1,826Registered Users
@CA_MATTHEW

Hi,

I am writing in regards to the current problem that many Chinese players are unable to get the 30th anniversary regiments.

As you know at the moment we need to have the Total War Access account in order to use the dashboard. Unfortunately the internet censorship in China has blocked part of the register website and most of the Chinese players can't receive the confirmation email due to this. Even though there are a few members from Hong Kong are helping the Chinese players to register, this is not a long term solution.

I would like to ask if it is possible to change the 30th anniversary regiments to a normal FLC which can be downloaded directly through steam. Or is there any other possible solution to this matter?

Thank you.

Comments

  • CA_MatthewCA_Matthew The Creative Assembly Posts: 986Registered Users, CA Staff Mods, CA Staff
    @irurobin We've been in discussion with SEGA regarding this issue and they have been given a number of keys to distribute to the Chinese tickets they receive regarding this issue. If you know anyone still having this issue please refer them directly to SEGA CS.

    https://support.sega.co.uk/hc/requests/new
    FORMAL DISCLAIMER: Any views or opinions expressed here are those of the poster and do not necessarily represent the views or opinions of The Creative Assembly or SEGA.

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