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hectichellenichectichellenic Posts: 4Registered Users
edited May 2019 in Crashes
Every time I click on a new campaign to start, regardless of the general, the game begins to load and then crashes at the same exact moment on the loading screen.

I am able to play battles however so it seems to be an issue only with booting up the campaign map.

Please provide assistance CA, also is anyone else experiencing this crash?

Build Number: 9198.1663030
Post edited by CA_Vix on


  • CA_VixCA_Vix Posts: 268Registered Users, Moderators, CA Staff Mods, CA Staff
    edited May 2019
    Hi there,

    Thank for the attached info/files.

    Just to check; when you say the game crashes, does it give you the option to "Wait for program to recover" or does it simply crash and return to desktop?
    If you can recover it, you might simply need to wait for it to load.

    We are investigating the issue and will let you know if we need more info.

    All the best,

  • hectichellenichectichellenic Posts: 4Registered Users
    No it was simply crashing and returning to the desktop.

    However I have uninstalled and reinstalled the game and now everything is running smoothly without a hitch.

    Thanks for the prompt response but you don't need to look into the matter any further!
  • CA_VixCA_Vix Posts: 268Registered Users, Moderators, CA Staff Mods, CA Staff
    Fair enough!

    Let us know if anything changes :)

    All the best,

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