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Can't get fall of the samurai Encyclopedia/tutorial videos to work.

I have tried the steps outlined here https://forums.totalwar.com/discussion/39898/in-game-tutorial-videos-problems-solution-re-run-secondary-installers and it hasnt worked.
Does anyone have any solutions or ideas of what the problem may be? When I open the page for the video, nothing plays, no error shows up or anything.


  • dge1dge1 Moderator Arkansas, USARegistered Users, Moderators, Knights Posts: 21,279
    Recommend you contact Sega Support at this link: https://support.sega.co.uk/hc/en-us/categories/200307381-Total-War-Support

    Then open a ticket request through the 'Submit a Request' option in the upper right-hand part of the page if you cannot find in FAQ that is helpful.
    "The two most common things in the universe are Hydrogen and Stupidity." - Harlan Ellison
    "The right to be heard does not automatically include the right to be taken seriously." - Hubert H. Humphrey
    "Never argue with an idiot. They will only bring you down to their level and beat you with experience.” - George Carlin/Mark Twain
    “Those who cannot remember the past are condemned to repeat it.”–George Santayana, The Life of Reason, 1905.

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