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Graphics card overheats when playing

JinbowaJinbowa Registered Users Posts: 6
Hi,
title says it basically.
I'm running the game on windows 10 with a gtx 970. Drivers are up to date.
This happens even on the lowest graphics settings (albeit a little slower) and this is the only game where this happens.
I cleaned all the fans in my pc, so that's not the issue.
Any suggestions as to what I might do about this? Is there a patch for this in sight?

Comments

  • CA_HamishCA_Hamish Registered Users, Moderators, CA Staff Mods, CA Staff, SEGA Posts: 131
    Hi @Jinbowa

    Sorry to hear you have encountered this while playing 3K. Total War games in general are very graphics intensive and thus utilise the resources of the GPU to their fullest extent to increase your performance in game. We carry out a wide range compatibility checks prior to release and throughout development of additional content, including the GPU you referenced. Unfortunately we did not encounter the GPU overheating or throttling in our tests.

    When you lowered your Graphics Preset to Low, did you also reduce the "Texture Quality"? This is dependent on the VRAM of your GPU and would not change unless specifically set in the advanced settings.

    Depending on the manufacturer of your GPU, you could look into setting up a target temperature for your GPU. This will most likely cause throttling on your GPU when exceeding the target temperature which will reduce performance but will prevent the overheating.

    Furthermore, it might be worth checking the bearings on your fans, as they degrade overtime and can cause hardware to overheat.

    Hope any of the above helps. Let us know how you get on :)

    Thanks,
    CA_Hamish
  • AdamYahyaAdamYahya Senior Member Kuala LumpurRegistered Users Posts: 3,318
    CA_Hamish said:

    Hi @Jinbowa

    Sorry to hear you have encountered this while playing 3K. Total War games in general are very graphics intensive and thus utilise the resources of the GPU to their fullest extent to increase your performance in game. We carry out a wide range compatibility checks prior to release and throughout development of additional content, including the GPU you referenced. Unfortunately we did not encounter the GPU overheating or throttling in our tests.

    When you lowered your Graphics Preset to Low, did you also reduce the "Texture Quality"? This is dependent on the VRAM of your GPU and would not change unless specifically set in the advanced settings.

    Depending on the manufacturer of your GPU, you could look into setting up a target temperature for your GPU. This will most likely cause throttling on your GPU when exceeding the target temperature which will reduce performance but will prevent the overheating.

    Furthermore, it might be worth checking the bearings on your fans, as they degrade overtime and can cause hardware to overheat.

    Hope any of the above helps. Let us know how you get on :)

    Thanks,
    CA_Hamish

    The temp for 3K is much much more than other games including Warhammer 2.

    I have the same experience using both Sapphire Nitro+ RX 580 (which caused a lot of crashes) and also Powercolor RX590 Red Dragon. I needed to downclock (even using default non boost bios) for RX580 and undervolt the RX590 to get the 'normal' temp.
  • JinbowaJinbowa Registered Users Posts: 6
    CA_Hamish said:

    Hi @Jinbowa

    Sorry to hear you have encountered this while playing 3K. Total War games in general are very graphics intensive and thus utilise the resources of the GPU to their fullest extent to increase your performance in game. We carry out a wide range compatibility checks prior to release and throughout development of additional content, including the GPU you referenced. Unfortunately we did not encounter the GPU overheating or throttling in our tests.

    When you lowered your Graphics Preset to Low, did you also reduce the "Texture Quality"? This is dependent on the VRAM of your GPU and would not change unless specifically set in the advanced settings.

    Depending on the manufacturer of your GPU, you could look into setting up a target temperature for your GPU. This will most likely cause throttling on your GPU when exceeding the target temperature which will reduce performance but will prevent the overheating.

    Furthermore, it might be worth checking the bearings on your fans, as they degrade overtime and can cause hardware to overheat.

    Hope any of the above helps. Let us know how you get on :)

    Thanks,
    CA_Hamish

    Thanks for replying.
    When I said I changed the graphics settings to low, I meant I went into advanced settings and put everything on the lowest possible setting. As I said it still kept overheating, albeit not as quickly. Since this is the only game I have this problem with, I assumed something might've been wrong.
    I first posted this during a heatwave, which may have intensified the issue. When I play the game now, my gpu still overheats, but much less frequently. It's far from optimal, but at least I can sort of play the game now without my computer turning into a blast furnace.
  • LinjoLinjo Junior Member Registered Users Posts: 8
    Necroing this thread but I've the exact same issue with Attila, with the same graphic card. Overheating happens in a matter of minutes on lowest settings. Didn't happen when I started playing Attila initially, which is quite a while back now.
    I don't play 3k but I have played a lot of WH2 (1000+ h) on this pc without any issues.

    Did you find a fix meanwhile?
  • decourcy2decourcy2 Registered Users Posts: 197
    I am having the same issue, both this and WH2. I have a Nvidia 1070ti card.
    In campaign map I am at 100% GPU usage always which brings my GPU temp up to a constant 77 degrees.
    In battle I sit at 40% or so GPU usage thus my temperature drops.

    I tried lowering everything graphical 1 step at a time, and nothing makes a difference. Always 100% usage.
    This is not minor or unimportant, I will not be able to buy a Total War game using this engine again if this is not fixed.
    I love Wood Elves but I am not buying that DLC until we solve this.
  • Vin362#6699Vin362#6699 Registered Users Posts: 1,520
    I normally don't post in old threads but my old graphics card ran hot and it was only for TW3K couldn't even play for more then 30 minutes on low settings before it raised the temperature of my GPU.
    Supporter of Shu-Han, I wish Total War Three Kingdoms had a Three Kingdoms start date, rider of Kislev, admiral of The Awakened and Elector Count of Shu-Han
  • dge1dge1 Moderator Arkansas, USARegistered Users, Moderators, Knights Posts: 23,687
    Vin362 said:

    I normally don't post in old threads but my old graphics card ran hot and it was only for TW3K couldn't even play for more then 30 minutes on low settings before it raised the temperature of my GPU.

    Details are your friend. I strongly recommend posting your issue in a separate thread with all the supporting information the Support team will need to begin to be able to assist.

    https://forums.totalwar.com/discussion/242429/guide-to-posting-in-performance-and-graphics#latest
    "The two most common things in the universe are Hydrogen and Stupidity." - Harlan Ellison
    "The right to be heard does not automatically include the right to be taken seriously." - Hubert H. Humphrey
    "Never argue with an idiot. They will only bring you down to their level and beat you with experience.” - George Carlin/Mark Twain
    “Those who cannot remember the past are condemned to repeat it.”–George Santayana, The Life of Reason, 1905.

  • Vin362#6699Vin362#6699 Registered Users Posts: 1,520
    I apologize for inconvenience I was stating a problem I had in the past, but thanks for the link I will know what do if I encounter a problem in the future.
    Supporter of Shu-Han, I wish Total War Three Kingdoms had a Three Kingdoms start date, rider of Kislev, admiral of The Awakened and Elector Count of Shu-Han
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