Overview: Advocating for a change so that the patch cycle is separated into a 90% 1-2 weeks ahead of time patch that is missing key components to allow early downloading over time and then the last 10% on day of release
Additional information: My apologies but there's no feedback section for "policy decisions or customer service." Its going to take a minimum of 15 hours for me to download this patch, probably more like 20 if nobody else uses the internet the entire time. And thats only if it doesnt rain or other outages happen. Thats with us recently doubling our speed by getting a bonded dsl line. We are outside the range of cable or fiber optic. I know its a very first world problem but the solution is also not that difficult.
Put all the data that you've already released by that time anyway onto an early download version that can be slowly taken over time by people like me, and then the day of have the key pieces added in(like the actual button to select immortal empires, if you're worried about it being accessed too early.) A 2 hour download is much better than a 20+ one. It feels fair to ask this of you as a customer who has waited patiently, done their best to give you informed, carefully considered feedback and continually purchased hundreds of dollars in DLC. I do not expect preferential treatment to benefit only myself but speaking on behalf of a portion of your community in this situation, a little bit of extra consideration for people like us does feel warranted.
Thank you for your time.